I usually am pleased with my experience, but I don't expect much--Iit's Dollar General, after all, not Saks . . . But late last evening, on my way home from work, I needed to get some Nyquil. I had an terrible sinus headache, chills, nose wouldn't stop--you know what it's like. Now, I wanted to support my local Dollar General--after all, they do make their money by volume not percent markup--so I passed 6 other stores where I could have gotten the medicine. I was pretty sure I could make it to Fortville before 10--and I did. It was about 9:52 when I pulled into their parking lot. I got out, walked to the door, pulled on it, and it wouldn't open! I checked the closing time on the door to see if it had changed; it hadn't. The lady at the cash register just mouthed, "We're closed." I was not happy! I pulled out my phone to check the time: 9:55. I held it up to the door to show it to her--no real response. Now I was really upset, but had no choice but to return to my Jeep & decide whether I would drive back to another store to get the Nyquil. Just then, another lady came to the door. I was foolish enough to suppose for a moment that she would let me in, but no. She just said, "Our clocks are different than yours." REALLY?! You don't have electronic clocks on your registers or computers that are connected to the internet with the correct time??? Disgusted, I drove to CVS in McCordsville, but just as I pulled into my parking spot, the lights went off. They closed at 10--really. I didn't get home with my Nyquil from Walmart until 10:35, and Dollar General in Fortville has...
Read moreExceptional Customer service especially From this store’s Management Personnel! Im A frequent shopper almost daily, an what the Management team has done to this store with making it a COMPLETE TURN-AROUND STORE from product just NOT being put out, being A Dirty store an highly over Cluttered with useless items an clothing, also with BAD service and with a high employee turnover rate, to now almost 1-Yr later is TRULEY AMAZING TO SEE, with 2- brand new Management people (1-male/1-Female from the Broadway DG-store in Anderson IN), HAVE TAKEN THIS DUMP OF A OLD STORE AN GIVEN IT BACK, IT’s LIFE AGAIN, a old store will always be considered “dirty” just cause it’s old looking, it is what it is, but these 2-certain management people have DONE WONDERS IN THIS FORTVILLE DG-STORE LOCATION, with adjusting its store Inventory, putting out the actual stock when it comes in, and also see to it that it’s store is re-stocked BY ALL EMPLOYEE’s not just Mgr’s, They have also hired brand new team-members, with the exception of 1to 2 other remarkable employee Like Miss Diana who decided to stay with this Same Dg store an explore all the NEW opportunities WITH this already professional crew!! It’s amazing what happens to a place of Business when you have the correct management Authority figures and personnel all working together, it truly doses ALL comE together so nicely as originally planned!!! BRAVO and VERY WELL DONe Dg MGR’s and STORE in...
Read moreThey have what I need when I'm heading through town, I don't think there's a grocery store around. The reviews here are fantastic to read tho🤣 "This redheaded cashier is too cute and I am threatened by her smiling at my husband!" "One time I found a bag of candy that bought a month before and it had expired that day so now this store needs to pay me for every snack I claim to have purchased. Why? Because I paid close attention to my purchase" "There is too much turn over here and there are no sucsessful business professionals commuting for an hour to establish a career path in competitive market of minimum-wage stocking and cashier work, while being berated by low...
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