Arrived at 2:30PM. Checked in 3 timesā¦.just for the 1st guy to say they were very busy so it would be a little while (thatās cool, at least you told me) but then the 2nd guy (after checking back in after 11 hours) said the 1st guy didnāt tell him I was even here. They both wrote my phone number down to call me. After 17 hours, I went back again only for the 3rd guy to tell me he was ālooking for meā and asked for my number. When he pulled out the paper he had for the order, my number was right on it with my name šš. He said they werenāt pulling the order because they didnāt think I was hereā¦.and this was my first experience with them⦠I love first impressions...
Ā Ā Ā Read moreHi everyone! As a team, we drove non-stop for about 20 hours to be here before 16:00, just to learn that nobody opens the door, nobody answers the phone, and nobody cares 'bout drivers. This place is confusing; one door's sign leads to another door that leads you to another door and so on... While we were looking for the proper receiving door for nearly 40 minutes, the receiving hours and a facility shut down and we had to wait till morning. No restrooms, no even a "honey bucket" was avail. Some spots for overnight parking- 1...
Ā Ā Ā Read moreWorst experience ever! Tried to check in 3 times. Appointment was for 4am. Tried to check on time kept telling me the receiver wasn't in yet. Was already in a dock door. Went back inside to ring the buzzer for the 4th time. Workers ignored me. I saw them through the window. Finally saw a yard jockey outside around 9am and asked what's going on. He stated that one receiver was on vacation and the other called out. Soooooo you mean that a supervisor couldn't unload me? I pulled out of door and called my...
Ā Ā Ā Read more