GameStop — Local services in Franklin

Went here many different times although my last experience was extremely negative. One of the managers insulted me and called me out on buying too many products. It was very confusing and alarming as it seemed to be a case of mistaken identity as I don't frequent the store or buy many of anything. They accused me of buying too many pokémon cards of which I've never bought. I'm not sure how that would even be relevant or issue anyways if it were true. I have a subscription with them and my transaction history is clear so very much verifiable on the few things I do purchase. It was with me and my girlfriend as well as a gentleman that was in the store with his son. Truly embarrassing and I will not return. This was a manager from my understanding. There was another worker that witnessed it that could...

Was excited to go here. Unfortunately they didn't have anything. I came in looking for a VR game that would be good for a kid to play. The rep asked me if I needed help but either lacked knowledge or just wasn't really interest in working hard. I inquired about the psvr2. She looked through the system and said "no we don't have it", then I inquired about the Xbox Kinect. She looked and walked into the back and came back out about 1 minutes later. "we don't have that either". I would've liked to see if at least any other stores had the items I was looking for. Nope nothing. I came to spend money. After looking at the switch and playing around with it, I left and bought a psvr2 and games from the nearby Walmart. I just wasn't even interested in trying at that location because they didn't really...

I gave the cashier my phone number and he said his system won't load my information, he told me to go to my car and get my power rewards card so I can get the points for my purchase, I went and brought it in and he said well it's not working either. He didn't try a different register he just said take my receipt to any GameStop and they will load my points for me. I thought that was great because I live over an hour from this GameStop. Well apparently he wasn't being honest with me because the other GameStop said they can't do that, that I would have to go through all these hoops for my points. I said forget it I'll just never go to this GameStop again, it was disorganized anyway and the price tags were not updated like the...