We have been with FUAS for a long long time. I couldn't even recall who referred us in the first place. But my entire family uses FUAS when they started in the very beginning in Newark. We saw this company grow from a 1-man repair shop to today. I would say the success of the owner, Alex, is duly due to his honesty to his customers. If you don't need to repair, he will tell you it's not necessary. If your car is too old and it doesn't worth to spend the money, he asks you not to. But if you have a kid, he will ask you to consider safety first. He doesn't treat you as a product. He treats your car as his car. One time my husband strongly thought he should spend $3000 on his old car. Alex disagreed and insisted to give him honest opinion why he should not spend the money. At last, my husband purchased the part himself and shipped to Alex. He received and replaced for him. I think this is the reason why we stick with FUAS for such long time as you can hardly find a mechanic with honesty nowadays. Other staffs have room to improve though. I read the story on Buick giving 1-star to this company. We owned a Buick before and Buick itself has so many problems when...
Read moreI brought my car here for a major tuneup last year May, 2021 and was charged almost $2k. Last Saturday, my engine light and cruise control started flashing. I brought it to my shop near my area. Turns out the spark plugs needed to be replaced and I was told that the spark plugs were old. I went home to look at the receipt from Fremont United Auto Service and I was charged for removal & replacement of spark plugs for $127. Work was never done. I don't use my car often so it's not from the wear and tear. My mileage when I brought it to this shop was: 86k., now it's 89k. Spark plugs do not get old 3k, a year later. Makes me wonder what other work was charged to me and never done. I'm so disappointed. I have been going to this shop when I lived in Fremont, my sister still goes to this shop and I have trusted Alex all this time. It just makes me...
Read moreDO NOT GO THERE.
This repair shop is worse. I went to change axle, but was told to change bearings as well I dont know whether it was needed. I ended up having the work done. They did a poor job, within 12 months the poorly dont bearing job causes the bearing to fail, the hub flang is totally ripped ofc the spines(teeth), the snap ring is gone and the bearinfs are gone too Their poorly done job caused major road hazard in the middle of highway with children in the back seat. While looking at my previous repairs record. I found they over charged for parts, over estimated...
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