We recently visited Sri Krishna Jewelers to make a purchase and had a very disappointing experience. First of all, there were a few discrepancies related to how the transaction was conducted. Aspects of the transaction were not explained in an open transparent manner. We later realized the next day upon reviewing the estimates and calculations that certain details were conveniently left out by the staff. This practice feels very misleading and unfair. When we tried to address, upon speaking with store manager Mr. Vipul, it was justified in a manner stating that this is quite normal. However, we have not seen this practice with several other name brand major jewelers. Also, most major stores do offer free shipping here with a certain purchase amount, and there was a great degree of pushback both from the sales associate and Mr. Vipul when we mentioned this. During the negotiation process, the shipping charge was treated as a separate inclusion that required higher pricing - again a practice that seemed very disheartening after making a substantial purchase.
Second, the sales associate Meenakshi was friendly however there were several comments made that were not professional and a bit presumptuous. When we tried to merely ask clarification questions regarding transaction options, there was a comment made about "Telugu people" looking for loopholes when our intention was just to check everything carefully as anybody would do when making a purchase regardless of their background. In addition, she made a few small comments that seemed to overstep bounds.
Overall, an unexpected experience from a large major trusted store, and would advise customers to check everything carefully, asking the questions necessary to get full...
Read moreHey everyone, I just wanted to share a really great experience I had recently at Sree Krishna Jewellery.
So, I was looking to buy a necklace — something special — for my wife and our daughter. You know, something meaningful that they'd both cherish. And I had the pleasure of being helped by Meenakshi, one of the salespeople there… and honestly, she was amazing.
Right from the start, Meenakshi was so patient and kind. She didn’t rush me or push any products. Instead, she really listened — she asked about who I was buying for, what the occasion was, and what kind of connection I wanted the piece to represent.
She showed me a few beautiful designs, and one of them just clicked. It was perfect — elegant, timeless, and something I could immediately picture my wife and daughter wearing together.
What really stood out to me was how thoughtful she was. It wasn’t just about making a sale — you could tell she genuinely wanted to help me find something meaningful. That made all the difference.
So yeah, huge shoutout to Meenakshi at Sree Krishna Jewellery. If you’re ever shopping there, I hope you get the chance to be assisted by her. She made what could’ve been just a regular purchase into a truly memorable moment.
Thanks...
Read moreSri Krishna Jewellers has been our favorite store for gold and diamonds ornaments shopping since 2000 when we were in India. The store at Abids (Hyderabad) was top notch quality in service, pricing and known for best designs - they make the purchase an awesome experience. I see it continued when they moved to Banjara Hills.
We relocated to USA and I was very excited to know Sri Krishna Jewellers have set up a store in USA as well. I was eager to get connected tried to do business at my first opportunity - I reached out to them through WhatsApp and the response time was almost instant. I met Meenakshi who engaged me remotely and arranged a remote viewing of their designs. She also helped me in closing the deal and shipping it. She offered the best remote experience and made me feel safe through out the deal. She was on leave but still extended her help to offer service to me at the expense of her own time. Thanks Meenakshi for your excellent service.
Chitra has helped in showing designs and explained all the details of each one patiently. Thank you.
Overall, the designs are limited but nice. I am glad to see that Sri Krishna Jewellers has carried their core values to their store in USA. I am a one happy...
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