Went in on Monday March 4th talked to Mr Giddens about purchasing a gas fireplace insert he scheduled a estimate at my house on Wednesday Emily called Wednesday morning to reschedule for Friday because the estimate guy was sick no problem Friday came I waited all day no one came called the store 4 times no answer only voice message left message finally got a call on Monday Emily had nothing but excuses she tried to get ahold of the estimate guy he didn’t answer the phone I asked to speak to mister Gideon’s she said he was busy with another customer yeah right any way can’t count on the truth with this company what if I did that to them? I was really surprised that this...
Read moreI am absolutely thrilled with the exceptional service from Giddens Bros! From the moment I walked into their Galt office, I felt like a VIP. They promptly scheduled two appointments, and the technicians, Steven and Elijah, were outstanding. They communicated every step of the process and thoroughly explained how they got my systems up and running smoothly. Plus, their membership program is a game-changer for anyone with rental properties—it's a fantastic way to keep HVAC systems in top shape and save money in the long run. I’m already looking forward to working with them again and highly recommend...
Read moreChris came and inspected the issue with air condition not turning on and he checked everything and figured out the thermostat was bad and then recommended me to Change the whole thermostat system but then I called the customer service of ecobee themostat system and they checked online its fine and it’s just wiring settings in thermostat system that need to be fixed manually through settings and they guided me over phone as I just change the wiring settings in the system (didn’t changed the wiring from back ) and then air condition started working perfectly fine and...
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