Dirty lobby. Custom order was messed up. Wouldnāt recommend stopping here. Go to Lodi or Elk Grove instead. If you go here youāre just wasting your money.
Manager is harassing me and sending me multiple emails and calling me insinuating that Iām lying. Her shift lead messed up my order and didnāt offer to remake the item but merely offered to scoop the product out of my smoothie bowl that I specifically requested not be included. Also didnāt add the extra topping to replace what I didnāt want in my bowl. If she would have offered to remake the bowl I would have said yes but instead she only offered to scoop it out with a spoon which is completely unprofessional. DO NOT GO HERE. If I could give this place 0/5 stars I would. Save your money and go somewhere else
Also; when the manager originally contacted me she told me there was no order for this specific problem placed back in August, which is correct as I placed this order in November on 11/08 so it just goes to show how unprofessional the management is here at ALL levels. When I originally provided my feedback it was obviously for November so Iām not sure why she said a random date in August. I have reached out to corporate as these people should not be running this store because they clearly have no concept of customer service.
Hope you find this feedback helpful and save your money because itāll be a waste if...
Ā Ā Ā Read moreI walked over there with my kid to get a couple strawberry surf riders and apparently they close their cash drawers at 7pm and only take card for the remaining hour that they're open. It's the first place I've ever been to that refused service because I had cash in hand instead of plastic. Jamba juice is amazing don't get me wrong, but if you close at 8pm so should your drawers, obviously someone had places to be. Now i sit here with no juice and an aggravated teenage girl staring at a 20 dollar bill wondering where I...
Ā Ā Ā Read moreYesterday August 10 my daughter, husband and I walked in and for a Smoothie For some reason Miracle decided she was gonna hide in the office and not help us so we waited someone else came up didnāt catch her name but very rude asked us what we wantedā¦No how are you or offering anything else no smile looked down the whole time when they made our drinks they werenāt to the top and there was still more in the container All three employees that day May need a class on how to treat...
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