The phone service sucks ass 50 or 60 plan, the Internets super slow or alot times the page won't even show up,it freezes aaalll the time.It'll also stop me from opening pages because SUPPOSEDLY I have 16 windows open which is the limit BUT I only have like two open.I make calls phone saids "call not sent -.-" I called a friend (that has metro)I could barely hear her and it was all static.I barely go out of town so this is rediculous.I've had my phone EXACTLY twenty -seven days.The only reason I even got this piece of crap was because I was low on money but needed to make alot of business calls.This was totally a last resort.And my phone was the newest one too.Jesus blessed me with the most patience but damn; the many times I've wanted to...
Read moreI love my service with Metro. No bad spots in the house where I can't call from and RARELY a dropped call. We are customers at the Galt location where wonder woman aka Alex works virtual miracles. She has fixed our problems more times than I can count. Whatever they pay her, it's not enough!!! In regards to the phones we've purchased, the only one we regret is my current one, the Samsung Galaxy J7 Star. We've purchased Samsung, LG, and Apple phones that we've been happy with so I don't hold it against them. I'm soooo happy that we DROPPED Verizon and their high cell bills for Metro eight years ago. In that timeframe we've saved...
Read moreThe gentleman who works here Elizha should teach Customer Service classes throughout our state. He excels the title of "Customer Service Representative". His knowledge is outstanding and has a gift to explain it in terms even people like me and my un-technolgy mindset can understand. He most certainly puts his customers concerns and needs first. There's not another Metro T-Mobile nationwide like this one in Galt!! He is by far the best...
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