AutoZone Auto Parts — Local services in Galt

Ordered a part over the phone because our truck broke down. When it arrived at the store, they refused to honor their same day delivery polic, so I had to go to the store to pick it up without a working vehicle. When I arrived, one woman was taking a personal call at the register, and the other one had terrible customer service skills when I explained that they ordered the wrong part. Luckily, the woman who helped me was able to help me find a part I was able to jerry rig a fix with, which is the only reason this isn’t a 1 star rating. You guys need to hire people with more knowledge and better...

Couldn't ask for better service from Rod K. at AutoZone in Galt. He proactively asked if he could help me with anything, and was able to find what I needed despite it not being an original part for my car, and not just an easy database lookup. He was friendly, and even knew how to properly count back my change, a simple & helpful act that seems to be a forgotten skill now days. A few small acts made the experience of repairing my car much easier. This store will definitely be my first stop when I need anything...

Muchas gracias Rod K. !!!! Wish I had taken a before and after picture but he did an EXCELLENT job changing my crusty old battery for a crispy new one. I know a professional when I see one and Galt AutoZone is blessed to have him. He patiently and competently explained what he was doing and did not cut corners. Car stuff makes me nervous but knowing there are professionals like Rod in my community to lend a helping hand is a huge blessing to me and others. Thank...