Mobile Concepts is an amazing auto accessory installer with fantastic customer service! This local shop has been operating for over 20 years and is a staple of the community! I’ve seen it around since I was a kid and started coming to them for my installation and some general maintenance. The owner is great! Every time I go I leave with a smile. There’s a friendliness I’ve found here that feels familiar of the yesteryears that you don’t find in many establishments anymore. The owner knows my name, knows my car and the order and asks about things we spoke about previously; it feels like the shops I remember going to in my youth; real customer service by real people. You’re not just a number or another job, you can really feel that he cares about you, your safety, and the quality of your install. My service has always been prompt and with quick turn around. Even if I had to walk in for an emergency (as I had once) Luis made time for me. He and his staff always make me, and the other patrons I’ve seen feel cared for and leaving with positive words, attitudes, and goodbyes. It’s really a unique and great shop that can help with so many needs. It was not my expectation to make friends when I found and came here but to my utmost pleasant surprise I did. It’s the kind of service you hope to find in a small town. Welcoming all, fair prices and turn around, and good work! If you need any of Mobile Concepts services, you’ll be in the best of hands in the whole state! This is the shop to be modeled after! Stop on in and make your vehicle more comfortable with these high quality upgrades at nearly factory pricing. You can’t find a better deal for the quality of work! Mobile concepts is GREAT!!! The...
Read moreMobile Concepts is THE ONLY place to go for getting your automatic car starter installed...and all your other car electronics and audio services!
The owner (Luis ?) not only has over 20+ years of experience and expertise, but he is HIGHLY ethical and honest.
As a first time customer, I went to them for an installation. He made a repair that less-honest shops could have charged me hundreds of dollars more to do. But HE chose to be honest, and to "do right" by his customers.
I will definitely be back, and I recommend everyone in Westfield, Garwood, Cranford, and the surrounding...
Read moreI took my car to this place for seven months to get my Interlock calibrated and when I went alone he treated me well and even blew the car so I could leave, and gave me some free things, but then after I took my boyfriend, he started treating me badly and said he no longer would accept using my Applepay of my credit card over the phone. I always paid with just the card number with my card and he started being rude and would yell and also didn't want to do anything for me. When I took my boyfriend, he only did things when...
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