Arizona Hair Co #31 — Local services in Gilbert

I went in yesterday for a perm at 12:45.. I couldn’t remember the name of the lady who did my last few perms at that salon until after it was done… Laura Lynn was who did my perms and I guess she isn’t there anymore? Or is the store manager? But with that being said I explained to the stylist what I wanted and even showed her a couple pictures of the type of curls I wanted. I didn’t want to do spiral curls like I usually do so she brought out the pink rods and said that they were the biggest rods they had. All I wanted was a natural looking loose curls. After getting everything she needed to start the perm she told me she doesn’t like doing perms cause the solution gives her migraines… which to me made me feel uncomfortable because that’s exactly what I’m there for is to get a perm and now I felt bad because with her doing my perm, I didn’t want her to get a headache, So I said to her “are you sure you wanna do this” and she told me if she didn’t want to she would have decline the appointment. While she is wrapping up my hair in the pink rods I noticed that they were not tight. They were very loose and honestly looked sloppy some hair was falling off the rod. I felt like the whole process was being rushed. After she put the cap on after putting on the solution, the other Stylist to the left of us open both front and back door and just had an attitude like she wasn’t happy a perm was being done and said out loud “ that perm solution is too strong today” which made people look at me and made me feel uncomfortable and embarrassed. She set a timer for 20mins and said 10 after 2pm we should be good to rinse. Mind you she never once check the curl pattern in those 20mins to check and see if the curl was taking or not. And she didn’t wait the full 20mins before taking me to rinse it out. After rinsing out the solution she put something else in my hair and it ended up getting all in my ears and on my face… yes she did at some point take a towel and wipe it off from my ears but that was after letting it sit for a few minutes. She took the rods out and sat me up and walked over to her chair and I was very disappointed what I saw in the mirror. There was no curls towards the front of my hair… it was pretty flat!!!! She said I have a bob cut (which I don’t have a bob, my hair is all one length) and I have no layers so the curls aren’t holding like they would if I would have had layers in my hair. So she took a razor looking hair tool and just started slicing hair off the front with no rhyme or reason. I asked her if I should get a haircut and add layers and she said “ no you’ll be fine” and left it at that. I paid $125 for my hair too not be curly and I tipped her $25 cause I always tip 20% but I definitely overpaid for what I got! I will never come back and I work really hard for my money as a single mom just like a lot of us do and I feel like I was taken advantage of. At best that perm should have been $60-$80 tops!!! Also my hair stinks so bad!! I know it’s supposed to smell like Sulfur but I couldn’t even be in my husbands truck without him having to crack a window cause it so strong even after her rinsing it out! I know theres supposed to be a smell but man it isn’t supposed to be this strong!!! At this point I’ve just put my hair up so I don’t look like a wet dog and try to minimize the smell until I can wash my hair out!!! I’m so disappointed 😔 and wish I could get some of my money back which I know won’t happen but it should to make things right!!! But I won’t be coming back or recommending this place to anyone! I included photos of my results and also pics of what I showed her I wanted and you can see it’s nothing CLOSE to what I asked and paid for!! Also I know your hair texture has a lot to do with how a perm holds etc… so if she thought maybe going with smaller rods would have been better cause my hair is longer and would weigh the curl down more then why didn’t she just recommend that? I have no extra money to go get this fixed so I’m stuck with my hair looking horrible 😔 very...

I don’t usually post reviews but this one has been heavy on my heart. I won’t name drop anyone - but please only schedule with someone you know and trust here. The girl who did my hair was incredibly sweet and friendly but I would not recommend to anyone. I called in and scheduled an appointment to donate 10 inches of my hair, which was grown well past the top of my butt. When I went in, I talked with my stylist about where I was donating, how I understood we needed to cut a few inches of dead ends off first so it would be slightly shorter than I was hoping, and stressed that I was 3 months post partum and my hair would start shedding soon so I didn’t want to lose all my length. We looked at the total length and agreed that my hair would end up sitting 3 or 4 inches under my collar bone. She washed my hair, cut the dead ends off (as discussed, only 2-3 inches - it had been a while since my last cut), and then put my hair in one braid and chopped it off without measuring. She held it up and said “this looks like a good 10 inches” The braid itself was a full 16 inches (see photo), and she kept cutting more and more off trying to even the cut. Eventually she blow dried my hair, I paid and tipped her and went home. Once I got home, I was truly in shock at how uneven and ridiculously short it was. I called back in around 4:30pm and asked for a refund because I was just beside myself. The manager offered to even the cut out for me, and to her credit she squeezed me in an hour later so I didn’t have to brave walking around with the hair lol. She did a good job evening out what was left of my hair, I asked her not to take any more length so I’m sure she could have made it completely even but I was not about to lose anymore off the ends. I ended up telling her I didn’t need a refund since she had put in her time - and she even went the extra mile and offered me a free haircut with her in a few months when I had more length to comfortably work with. While I really appreciated the effort from her, I was disappointed that while she said she was sorry I was unhappy, it didn’t seem like there was any acknowledgment that I did indeed leave with my hair butchered, and just a lot of comments about how hairstylists frequently help each other out if a cut isn’t what the client wanted. The pictures where I’m in a white shirt are the cut I came home with, and the blue is after the manager fixed it. Anyway - I’ve been here many times and have usually had really great cuts and experiences but after this ordeal I don’t see myself...

Maggie is a miracle worker and a total gem!

Maggie is not only my longtime stylist—she’s also one of my dearest friends. I’ve been seeing her for several years now and every appointment is a perfect mix of expert care, creativity, and genuine connection. She recently started at Arizona Hair Company, and let me tell you—it doesn’t matter where she is, because Maggie brings the magic with her.

My girl is the real deal: years of experience, true artistry, and the kind of customer service that makes you feel like you’re the most important person in the world—even though you know she’s been on her feet all day making everyone look and feel amazing. She gives every client her full attention and somehow still manages to keep that wit and sense of humor going strong.

I have fine hair and it’s not always easy to get it to behave—but Maggie makes these locks strut. I swear, I nearly dance out of the chair every time. Whether it’s a fresh cut, color, or just a little touch-up, she always delivers above and beyond.

If you’re looking for someone who truly gets hair, treats you like royalty, and knows how to make you laugh while making you look your best—Maggie is your girl, too. Don’t walk—RUN to her chair. You’ll be glad...