Elva Salon & Nail Spa — Local services in Glen Allen

Well when I first entered the shop, I was not greeted probably because I was black in a predominately white neighborhood. I just got my nails done on Monday night (gel polish) and they look horrible. I came in before 6pm (my appointment time) and still had to wait 20 minutes before I could sit down. The nail tech was rushing because they close at 7 and he was struggling to get the polish out of the bottle because they ran out (I could have picked a different color if I was given the option too). My nails looked worse once I got home; the lines are not clean and I have polish all on my cuticles/skin/sides of finger nails (can't get it off because it is gel and the polish on my nail would come off too if I tried) Some parts of my nails are not completely painted and I didn't realize that until I got home. Plus, the polish has chipped a bit on my...

Piss poor service from the moment I walked into the door for a walk in yes that was a hour before they close however it’s the walking into a business, and having to get the front Dess receptionist attention I thought that’s what her job is for however, again once I got her attention, she refused to do what I simply asked, which was see if someone would be available to do them after they were done with what they had probably just saved me some money since they are extremely over priced for the lack of quality the give so no thanks you lost a good customer because of poor customer...

What a joke. Don’t let the reviews fool you. This is the worst nail experience I have ever had. No one said hello literally the nail tech came over and starred at me. They did not push my cuticles back and barely attempted to shape my nails. The powder dip was sloppy and they left me sitting there when I was done. I was waiting for them to put lotion on my hands. That never happened. I was told lotion was $5 extra. My sister got a pedicure it was sloppy as well. Please avoid this place at all cost. This was a huge waste of my...