Food Universe Marketplace — Local services in Glen Rock

I was just there, and a very kind white cashier helped me, but the one next to her, a Dominican woman, was so rude! She stuck her nose where she shouldn’t have. When I politely told the cashier who was assisting me that I preferred not to take the product because of its condition, she kindly proceeded to do the return. The woman next to her, with a bad attitude, said, “But it’s organic!” So just because it’s organic, I’m supposed to take it in poor condition? She turned around to whisper as if I couldn’t hear and kept directing the cashier who was helping me until the refund was finally processed. At the end, there wasn’t even a “thank you” for shopping there. Both of them turned their backs on me, just because I didn’t take a product that was in bad condition. Don’t buy organic products at that place!! Terrible customer service , their cashiers really...

I very much appreciate the hard work everyone at this store puts in.. It’s a refreshing change from the new norm..I see improvements every time I go in so they listen to feedback. I grew up working in supermarkets and my son manages one, it’s hard work..They are definitely putting in 100% and the new deli, coldcuts and fresh baguettes are outstanding… the baguettes are by the cashier they should be by the other breads at the deli..Their steak and meats are well marbled like a prime cut in the big store but much cheaper cost… fresh squeezed juices that are affordable .. it’s just refreshing and...

Stopped in today to purchase a few items. Store is set up neatly….however, I will NOT be back due to the RUDE cashier ANGEL who cashed me out. No hello, good bye no thank you not one word. Not even how much my total was. He was too busy on his cell phone on speaker (volume was low but I heard the whole conversation). He did not even to attempt to bag. Kid needs a lesson in customer service to say the least. Shame on him and shame on management for allowing...