Aaron's Rent To Own — Local services in Granbury

Do not rent from this place.The staff are totally incompetent and the right hand does not know what the left hand is doing They have screwed up our payments multiple times.They call saying our payment is late then you call back they say your are current in our computer.We requested a refrigerator repair wks and wks ago still waiting for that repair.We only owe one more payment on it and I think they are waiting for us to pay it off then they won't be culpable to fix it warranty expired.we called about the repair no one knows what we are talking about.Then someone said the part had been ordered well it must be coming by carrier pigeon because it's been weeks. For your own sanity stay...

i have not had a good experience with this place. I got a washer and dryer 3 weeks ago. we took home since we had truck and it would be a week till they could deliver. The guy helped us load it up but did not make sure glass lid to washer was tapped down and we didnt know. glass broke on way home. next day we returned it was told only option was to send for repair. I called today and it hasnt even been sent off for repair they will not replace with new one or let me return dryer and cancel my order. i am making payments for a washer i havent even used yet. they...

Horrible customer service and incredibly rude store manager...i paid over $3000 for a side by side refrigerator...i paid it off in june and my payments were automatically drafted for my card every month...never late..not one time. So imagine my surprise when they pulled another payment in july..i called immediately thinking it wasn't a big deal to correct. Boy was i wrong..the store manager took no accountability at all and was rude and unprofessional...NEVER again will i buy...