Today I went into Dollar General as I normally do for a few items that I needed. I am a long time local in Grand County and have made great relationships with almost every single employee at dollar general. Today I had to experience Probably the worst customer service, unprofessionalism, and extremely aggressive "manager" at the store by the name "Larissa". This extremely rude individual started my visit by walking away from the counter as I started to walk up to the cash register to check out. As I patiently waited at the counter for her she then said I'll be with you in a minute.. (those lines should of been said at the beginning). Anyways okay! She proceeds then to come over and aggressively starts scanning my items and hestient to even ask her at this point I kindly asked if I could have a bag! (Lesson learned!! Don't ask for a bag) 😂 She rolls her eyes, takes off from the counter, comes back from the back room with a very large brown box and proceeds to slam the entire box on the ground!!!!! What!!?? At this point I'm being treated very disrespectfully, poorly, and just extremely unprofessional.. I said "you know, don't worry about it! I don't need a bag" she then makes a scene involving other customers and said you made me go get this entire box and bring it out here so now your going to take the bag that I already charged you for... (Dooley noted, they charge you for paper brown bags but don't tell you tell after the payment goes through! I believe that's going against a few laws but hey at this point she doesn't seem to care much for her job!) I grabbed my paid for items and walked out.. just blown away by the entire experience really! Unfortunately she was the only worker available so I was not able to talk to anyone else. Management classes and experience goes along way and being a kind human being goes even further. I've never seen this lady in my life and she claims to be the manager. This lady did not just treat me poorly but she also caused a scene in front of other customers as well over a bag. If she gets that angry over a bag then please find some anger management classes as well! Word of mouth goes further then social media in a small...
Read moreI was actually impressed. Maybe a few things out of place but go check out the apparel! There are very few dollar generals I've been to (100's) that have their apparel organized by item and size with nothing fallen on the floor or shelves! Also they had most items completely stocked, which was unexpected as well because it's a small town so I assume they have a large amount of business. When I'm in the area I'll stop in for sure. FYI the manager and staff were super friendly, FAST, and efficient, which to me is the best qualities I look for at DG. As long as those are met I could care less how organized the store is! Kudos to the DM for keeping his...
Read moreI always buy my nicotine gum here.....Send in my adult son and he asks the manager where to find.....rudely she says she doesn't carry it....so I drive 30 minutes to pick it up....because yes y'all carry...... I see clearance seed starter......go back ask the manager where it has been moved..... rudely she said it will be back in Spring, next day I go look for myself....there it is I buy all 4 bags The older lady is amazing, but the skinny younger looking one...
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