My review is based on experiences from many years ago. When I cancelled my membership the employee in charge of it at the time did not execute the cancellation resulting in continued withdraws from my account. I had a discussion with the owner Scott Norton where no resolution to the matter was achieved. At the time, you'd sign in upon entering. Taking that into consideration along with the fact that he hadn't seen me there for nearly five months, I figured there could be a resolution to the matter. I never got a dime back of the $435 or so I was charged. He rarely made a favorable impression with me. I personally found the guy to be rather arrogant. I don't know how the facility is now or what the upgrades have been. The ceilings used to be filthy and the men's locker room/shower area was not well kept. Similar with the machines and equipment. Grungy and unclean. I thought that the weight lifting and strength training machine options were better than than the cardiovascular ones. It used to be the only show in town. At any rate, following how I was treated after having been a loyal member I advised the owner that I would never return to his establishment and I haven't. You'll have to check it out and judge for yourself. Make sure to read your contract thoroughly so there's no issues there. Don't assume the employee is going to follow through on what's been agreed to would be my advice as ownership didn't accept responsibility for what transpired with my experience.
*All my reviews are independent and are based on my own personal experiences with the aim of accuracy and being truthful. None are submitted having a personal relationship or vested interest in any...
   Read moreI joined Health Plex over three years ago wanting to improve my overall fitness level and reach new goals. I have gotten so much more than what I expected with my membership! All staff members and very helpful, friendly, respectful, offer a wide range of expertise and Iâm ALWAYS greeted with a âHi, how are you?â when I walk through the door! If I need assistance with anything while I am there it is taken care of immediately and with a smile! đ. I have come to feel like part of a large gym family that is just as excited for me to meet my goals as I am!! The facility has plenty of cardio equipment of all types available to use, even when itâs a busy time of day. (I usually arrive at 5:30-6pm). Free weights and so many options of various types of other equipment are also available to use and all in good working order. The functional room is great open space to do classes offered, or make up your own workouts. There have been many updates the past 6 months that have made this gym a great place to work out...fresh painted walls...fun tastefully done graffiti...reupholstered benches...another full set of free weights...the womenâs locker room has more new benches and locker space available for day use or to rent. I love to use the available dry sauna and tanning that is included in the price of the monthly membership! Everything is always clean, well maintained and ready for anyone to use! There isnât a better gym option in Grand Island in my oponion! THANK YOU...
   Read moreI have been a member since the club started out on the Hwy., so I honestly have never been to another gym. But to me, that speaks volumes. Thru the years Scott has worked tirelessly to make the whole âgym experienceâ a positive one. I have seen many, many upgrades thru the years, and Scott has always had the best interests of his members at heart. Sure there might be some who are dissatisfied, but thereâs always two sides to the coin. People come and people go. But where the gym is now, is head and shoulders above any other gym or fitness center in town. The staff at HP is always looking out for the best interests of its members and everyone is treated fairly. With all the upgrades now, equipment, floors, sauna, faceliftsâŚ. Itâs a gym for the people!!! Keep up the good work, and hereâs to another 40 years, canât wait to see whatâs it store for the future Scott !!!! Oh and donât forget Gym, the dog. I truly have a soft...
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