I very recently visited the Clare Tractor Supply in search of some anti-diarrhea medication for our dog. The associate asked me if I needed any help? When I told her what I was looking for she tried hard to find the product. As it turned out it was out of stock. It would have been easy for her to just say sorry and move on. However, she checked what was available in the nearby Harrison store. She not only found the available product, but she went further. She also picked up the phone to confirm availability before I drove up there! Our dog did not have to suffer long due to great customer...
Read moreWe were greeted right away when walking in and explained we wanted chicks. A girl said “okay, I’ll take you to them” and then walked us right into the container area with the chicks. We were looking when the manager approached and got on to us for being inside of the area that we were walked into by an employee. I don’t appreciate being put into a tacky, unprofessional situation that an employee caused and then getting scolded. Train your employees so you don’t have to train your customers. Maybe try an “employees only” sign for YOUR...
Read moreWe went on today too get food for my dog, we were greeted by this huge German shepherd. That startled my girl. She had an accident in the aisle and the workers made sure I had what I needed to get it cleaned. Once at the check out they were patient with her...
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