I stopped in to purchase a loveseat. Luke told me the company has been delivering in 3 weeks. After the 4th week I called and the salesmen told me it really takes them 5 weeks. After the 5th week Luke called me and said the loveseat was on a truck headed this way. That was almost 3 weeks ago. 😳 I still have no loveseat. The people are nice but they need to be transparent and tell customers it is 8-10 weeks to get furniture. Update: after 8 weeks I got a call saying the loveseat was in. I said great. Please deliver today. I was told, sorry we can't fit you in for a few days we are busy and booked. I said, but I have been wanting over 8 weeks, you can't squeeze me in, I am 12 miles. I was told no. I would have to wait until I fit in...
Read moreI recently purchased a new living room set from the Grayling Comfort Center and was very impressed with the knowledge of Luke the owner and his staff , Luke answered all of my questions and afforded me time to look around without feeling pressured . I have bought bedroom, living room and additional furniture throughout the years and admire the professionalism and client service the Northern Michigan Comfort...
Read morePurchased a new mattress from them today. They had a great selection in stock and ready to go. The salesman was very laid back and gave us our space. No pressure or sales pitch just answered our questions and quickly handled the transaction so we could be on the way. Looking forward to the comfort of our new bed! Thanks...
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