Affordable Interiors — Local services in Grayslake

Our experience with Affordable Interiors started out well and quickly went downhill from there. We started planning our kitchen remodel project and signed the contract at the end of the summer to begin our project. We were told the cabinets would deliver by mid December and that we could go ahead and order our appliances and begin demolition. Shortly after, we were told the cabinet sizes needed to change and the cabinet delivery was pushed to beginning of January. so we had to cancel our appliance order and order a complete different selection. The cabinet delivery had not changed so we were told to move ahead with demo. We began demo the second week of December. The work continued to get delayed until end of January. Throughout those two months, we were without a kitchen and no work had been done. Our windows were supposed to be installed the beginning of January, which also got delayed. While all of the delays are happening, communication from affordable interiors staff had stopped and we could not get ahold of our contact person. Come to find out our designer was no longer working with the company. We finally got our cabinets delivered to find out that nobody was available to install them and so the cabinets were placed in every room of our living space until someone became available to move them. Once someone was finally available to install the cabinets, they realized they were missing a bunch of crucial pieces which then delayed our countertop install. We were then told those crucial pieces were backordered. During this time, we were told that incorrect measurements were given to the countertop installers so they had to come back out and remeasure to further delay the countertops. A few weeks later, our countertops were installed. During countertop installation, the installers chipped two of our brand new ceramic floor tiles and didn't pre-drill while installing the dishwasher bracket. Therefore, they cracked the brand new cabinet while drilling. They also incorrectly grouted the countertop joint around the sink, came to later fix it and it still isn't properly grouted. Then we were told our garbage disposal was never ordered and that our faucet was suddenly backordered. Once cabinets were installed, the cabinet crown moulding was a different color than the cabinets, someone had to come out and paint our brand new crown moulding to match the cabinets. After all that, we were contacted by affordable interiors 6 months later about a balance that was missed during our final invoice. Overall, the lack of organization, and communication has made this experience a nightmare. Thankfully, the tradesmen, Dave, Alex, and Victor are amazing at what they do and were the only positive part of...

Affordable Interiors is the place to go if you need ideas for tiling your kitchen or bathrooms. We thought we knew what type of tile and color would work best for backsplashes in our kitchen and primary bathroom. When we met with Kimberly at Affordable's showroon she listened to our ideas, presented countless samples of tile types, colors and designs. Her expertise was very beneficial which helped us narrow down our choices. She showed us how choosing a grout color can alter the look and feel of a wall that is tiled. Grout color does make a difference! Kimberly also answered our questions and provided helpful insights about the installation. Kimberly is knowledgeable, personable and it was so easy to share ideas with her. We highly recommend making an appt. with Kimberly. Also noteworthy is Omar who installed the tile in our kitchen and bathroom. He is meticulous and plans his work by laying out multiple tiles in the design that we specified. This ensured that the design and color of tile was confirmed by him and us. As Omar worked, he continuously measured and consulted with us to make minor adjustments to corners or angles. He was personable, very thorough and worked consistently during his scheduled days with us. All discarded tile material, boxes and debris were hauled away by Omar. No mess, just beautiful tile work left behind to admire by a skilled craftsman. Thank you, Kimberly! Thank you, Omar! Affordable...

We just finished a small remodeling job with Affordable Interiors (we did some work to open up the space between our living room and kitchen). My husband and I are so pleased with the communication and work completed. Breanna, Nick, Dave, Alex - the team we worked with at various stages from start to finish, were all amazing. Out of the four businesses we talked with, they were not the cheapest nor the most expensive. We decided to go with the team due to responsiveness, level of detail, as well as price. You really get great quality work and everyone was so friendly and helpful. The project may not have been the most complex but they didn't make us feel silly for any questions asked or didn't hesitate to provide suggestions where we probably didn't have the best idea going into the project. They definitely did great quality work and finished everything under the estimated time quoted! They cleaned up after themselves really well which we really appreciated. We will definitely consider them for future interior remodeling projects and have already recommended them to a couple other friends looking to start home projects in the...