Grasshopper Gardens — Local services in Green Oak Charter Township

I was in this nursery two weeks ago. I saw a fountain priced at 300.00. A woman told me the delivery fee would be 50.00 since I live close. I thought about it and decided to place the order over the phone a few days later. The employee said she did not know the delivery fee and that someone would call me back. Over a week went by and I received a call from 3D Design who stated that fountain should have been priced at 900.00 and the owner would sell it to me for 600.00 plus a 500.00 delivery and set up fee. So 1,100.00 for a 300.00 priced small garden fountain. Talk about a bait and switch. I have owned my own business for 24 years and I would never ever treat my clients like this. I would give this place a 0 rating if I could. Avoid this place...

I stopped to ask if they did landscaping, wanted a footprint around the garden area. Three weeks later, heard from what I learned later was another company with same owner. Design went to triple the original estimate. Small items were a big big deal from beginning to end. Months went by. Finally decided that I would rather lose $500 than spend another dime and wonder what would happen next. Sad to lose money. Non-response to e-mails and phone messages over months and months. This is how the story ends, with me believing 3D Design and Grasshopper just don't care. Just a call back would have helped. Todd's came out and it was done with no drama in a few weeks, at original estimate after one trip to lock down SAME design I described on 3D's...

I was greatly disappointed that Grasshopper Gardens is disregarding the governors mandate to wear masks in public spaces, nor did I see any clear postings regarding social distancing in the business. When I asked about this, the employee replied "we aren't enforcing the mask rule" and made a comment about the business being outside. The VAST majority of this retail shop and garden center is INDOORS and heated. It's not difficult to wear masks as a precautionary measure to protect your employees and your customers. Your sign says "we need your business". I will not be back unless the mask requirement is enforced. You're putting your comfort above the health and wellness of...