The misses and I ordered a few items back in August. One of them they told us was discontinued so we could get the floor item, and so we did.
A few weeks ago, the discontinued item broke. When I called, they told us they'll see if they can still get a part from the manufacturer, and if not will see what they can do. I feared the worse, but held out hope.
There was some miscommunication, but they quickly resolved that and the tech was able to come out a few days later and fix the couch. All the while they provided very friendly and great customer service. I'm happy to buy...
Read moreI purchased my reclining couch and love seat over 10 years ago, and it is still in great shape! They gave me advice on how to keep it up. I purchased new cushions every couple years to keep it looking new and was offered a discount each time. Still reclines perfectly! When I was shopping around I saw a great deal at a store that had going out of business prices. I called Lifestyle to see if they would price match, they went lower and I got a warranty as the going out of business stores don’t offer them. Informed, honest, and quality service is what you will get...
Read moreWe had an awesome experience with Lifestyle Furniture and Mattress! We bought a bed with a warranty in 2020. It had some issues within the warranty time frame so we contacted them about it then they sent a rep out, he confirmed the issues and they gave us a new bed under the warranty free of charge. Normally you’d expect some push back and a lot of excuses but they went above and beyond and made it a very pleasant seamless process. Very impressive service will be using them for future...
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