Francis Furniture of Greenville — Local services in Greenville

My experience was disappointing, we bought a defective recliner and returned the chair and replaced it with a less expensive recliner. We waited approximately 3 weeks for our refund of the difference between the cost of the chair, with no contact from the salesman I called and was told it would be sent to us. I am not sure if this would have been refunded if I had not contacted the store.

John...

I bought identical electric recliners over 3 years ago. Also I bought the insurance for them. One of the motors quit working, so I contacted the insurance company and was told that they couldn't replace motor due to the time limit. HOWEVER, Josh from Francis Furniture told me that he would replace the motor, free of charge. I highly recommend going to Francis Furniture! The service...

Don't buy from Francis furniture. They do NOT stand behind there products even after they check it out and label it as defective. Our mattress was 4 years old Francis Furniture came out said defective they want more money to replace it and offered a much lower quality of mattress to us with more fees. THEY DO NOT STAND BEHIND...