The Noble Dog Hotel — Local services in Greenville

My dog had multiple good experiences at Noble Dog until I boarded him there for a full 6 days last week. The care he received is unacceptable as he came back with a virus and conjunctivitis in both eyes and lost 3-4 pounds- all of which was extremely noticeable at pickup. After having to call on Tuesday to see why his bedding was changed and he had an accident I asked that I be contacted if anything out of the ordinary occurred and was assured multiple times throughout the week that my dog was doing well including daily report cards about him doing great and all the fun he was having. I told them I had someone 10 minutes away that could come get my dog if ANYTHING out of the ordinary occurred. What I wasn’t told was that my dog was not eating his full meals, some not at all which is not like him. Their response to this has been “its normal when dogs are boarded” and that MAY have been acceptable if I hadn’t asked to be notified about anything out of the ordinary after his accident. He apparently continued to have loose stool all week but remained “playful”- he is a 7 month old puppy that is in his nature. On the day he was picked up (Friday) I had gotten an email that my dog had puked the night before and that morning. Upon pickup my return to Noble Dog to get my poor dog he came out very lethargic and laid on the floor not at all himself when I picked him up he was limp and skinny. This was unacceptable and I will never return to Noble Dog or recommend them to another person. Their response has been nothing but rude, careless, and trying to cover up their wrong doing in written responses the manager was “ not sure any more conversation is going to resolve anything on either end”. Do not bring your dog here. The disgruntled employee at the desk complaining about having to be there on the day she had to put her dog down should have been a clear indication of the values of this...

I brought my dog, George, here this morning for a grooming. He is a havanese poodle mix so he had super long and curly hair that gets matted super easily. I originally told them I wanted them to keep it long but they called me and said it just was way too matted but called me before they did anything to make sure I was okay with it, even let me text them photos of previous times he was groomed to show what I wanted. They kept his face full too for me and even though they did have to shave to get the Matt’s out, they made him look so stinking cute. Amazing customer service. The facility is SO clean and large and you can even see your pup playing through the window into the play room or on web cams when you’re not there. Not to mention, this is the best George has looked after any grooming. Definitely will be our new groomer from here on out. Can’t...

By far the best doggy daycare and boarding facility in the Greenville area. I tried a few other places but never trusted the staff but with Noble Dog I never think twice about the safety of my pup. I know he is cared for and loved by all the staff and he has the best time playing and socializing.

The staff has always been amazing since day one. They are always able to squeeze Archer in at the last second and are always so excited to see him come through the front door. I have attended a training with the Director of Etiquette and she was amazing. She answered all my questions and gave me a folder of handouts to take home. She truly went above and beyond. It was well worth the money.

Clearly I cannot say enough good things about Noble Dog and highly, highly, highly recommend you start taking...