YouFit Gyms Harvey — Local services in Gretna

I like the equipment and staff but have a few things that reflect on the 2 star rating. Most of it being the other people at the gym affecting my experience.

Hot water in the showers didn’t work, some of the cardio machines I used almost injured me because they seemed to be used improperly or beaten down, the toilets in the men’s bathroom are occasionally clogged and/or someone decided to go on the seat itself, the water fountains have next to zero water pressure so if you didn’t bring a bottle you might be kissing the spout, and when I signed up I specifically wanted the individual membership with the lower cost but I found out after my bill withdrew from my account that clearly wasn’t the case. I attempted to ask about the obvious mistake and get it fixed but the young lady at the front desk had an incredibly bad attitude and was too busy with her phone to take the time to pay attention to what I was saying. Needless to say she stopped me short and said “the manager isn’t here, you can come back later”.

For those looking to try the gym; expect to get the experience you pay for. It gets extremely overcrowded in the evenings which is sometimes manageable but for most people it’s nearly impossible to do any sort of workout when you’re waiting 15 minutes for a spot due to the inconsiderate crown that frequents this gym. I’ve had people move my hoodie and water bottle away from my flat bench as I was grabbing weights and look at me like I was doing something wrong. Half the people there don’t put weights back. Often times I see the weights scattered about the gym with nobody near them, the rest of the time people like to hog the weights and do 20 different workouts before using them. Only a handful of people wipe the equipment they use. Yesterday I saw a group of girls braiding their hair while sitting on one of the machines I wanted to use so I had to skip that part of my workout. When I bring female guests with me they ask me if they can leave because of how the guys there act. Said they were always being stared at and even followed from one spot to another by someone trying to impress them. To sum it up, it’s a cheap gym and the crowd ruins it.

On a positive note there are a couple of really friendly staff members and the...

So not only do these people only want your money, they are not even willing to be decent enough to see circumstances that any other decently ran or operated business would take into account and just be fair with clients. I tried to cancel multiple times since the beginning of the pandemic and they still charged people during the pandemic closed or not. I didn’t get a phone call or email in regards to any of that. Didn’t even know they had a change in ownership. I haven’t lived in Louisiana for a hot minute and they still want to charge a cancellation fee after not attending and being charged even when closed. This place is soulless, unfair, inconsiderate to their clients, and are quick to message you about not paying, but having your number they won’t check to see why you haven’t shown up or if even having an account is still relevant to the client because all they care about is the numbers and the money. If you are a military service member of any branch or a veteran do not give these people your time or money they will not take your lifestyle or service into account to accommodate any account related things like closures or cancellations because they literally do not care about you as a person. I can’t speak for all the YouFit places, I don’t know if it’s a Harvey/Westbank thing ir not but the owners and management of this place should be ashamed. I doesn’t feel like they changed owners because they still run the place exactly the same and they still treat their clients like...

Equipment is nice, most cardio equipment works as it should and some decent free weights. Not a ton of space/open benches for free weights at certain times. Locker rooms are OK but the lockers are small if you bring stuff to shower and the showers are decent. Good for the price. I can't speak much about the classes, daycare or personal training bc I have not used them.

Update: This gym becomes frustrating bc you'll have the "3hr workout" guys who sit on the few squat or smith machines for 20-30 minutes when you're in there just for a quick lunch break workout, making it difficult to get things done quickly. You have to get creative to get a decent workout in. There's only about 1-2 seats to actually sit and get dressed in the locker room, and recently the hot water in the showers have been hit and miss. Quite a few of the treadmills "slip" when trying to run on them. Also, the bathroom frequently smells like vinegar, which is the last thing you want to smell after a tough workout. UPDATE: After canceling my subscription, i get a call from the corporate office asking why I quit. I said "I no longer wanted to workout there. Is my subscription canceled?" She says, "It will be". I said no, i wanted it canceled now. I don't need to explain myself, I just want to cancel. She then proceeded to hang up on me. Terrible...