H AND R FURNITURE REPAIR LLC — Local services in Groveland

I ask him if I could send him pictures of what I needed he said no , came out and charged me a $75.00 trip fee which he said would be put toward the work he would do. he came out and quoted me $580 dollars to replace one piece of mirror 29x35 inches and one glass shelf 29x 4 for a curio cabinet I nearly passed out couldn't believe the price then I also had two dining room chairs that needed the cushions replaced , and he said that would be 375 dollars. I gave him the 75 and sent him on his way while he tried to tell me what a deal it was. I really felt like it was being priced gouged. do not let them come out without sending pictures and get it some sort of idea of a price. or just call someone else. I really felt taken advantage of ! I learned a 75 dollar...

Timeline of my experience (2024): March 5 - I called asking for a quote, I left a voicemail April 10 - He called and scheduled to come out April 12 April 12 - No show, no text April 14 - Texts that he will be coming out April 15 April 15 - Texts he cannot make it, schedules for April 18 April 18 - Texts his estimated time of arrival, never shows May 1 - Texts me after ignoring my texts since April and says he will call to reschedule May 23 - Calls to say he is on his way without notice, quotes $280 for a clean knife cut on my leather chair maybe 2 inches long. Charged $50 for his trip and I made him sign stating he will schedule the fix within 2 weeks. He ignores my texts and have not heard...

Mr. Himmer is a true craftsman. He restored a dining table, a curio, and a chair so well. Each piece is beautiful and the attention to details is impeccable. The actual work is impressive. I’m giving only four stars due to the lack of communication from Mr. Himmer. He took double the time estimated and only let me know about the extension when I contacted him about delivery. When the items were finally ready, he was unable to clearly communicate delivery times/days with me, so it was challenging to get my furniture back. Again, the actual work is excellent. The customer service is definitely...