Walgreens — Local services in Guilford

Ive had enough! Goodbye Guilford Walgreens. For several years now, I have given them so many chances and today was it. My doctor called in a script with a specific amount of 20 days due to shortages. Ok, so I realize things happen. So the new girl at the drive-thru last night told me that my doctor did not specifically call in 20 days worth of med. and they could not partial it out unless they call it in that way. So she spoke with the pharmacist in front of me and said your doctor will have to call it in for 20 days. Well' guess what? I called my doctor first thing today and they said they did that already yesterday for 20 days specifically for that exact reason. So Walgreens pretty much was blaming my doctor because they can't keep up with the correct communication provided. So' I called the pharmacy today and magically the script said 20 days worth is ready for pick up. I then realized they were completely untruthful at this point. So, I'm thinking great' it's done. I then drove down for the second time this morning at 9:00 am to find, out' to lunch signs in the drive-thru and inside . I then asked an employee what was going on with the pharmacy. He said they were closed down because they have covid-19. So, I then thought why is the store open at all then? To add to the aggrevation, nobody cared when I simply asked why doesn't the Walgreens app.text me or notify me of anything? I live far north of town and this kind of thing happens at least 6 to 7 times a year of driving back and forth. Well' time give give CVS my business now. BTW, Were a family of 5 , so I'm sure CVS will be glad to take...

Clean store, very pleasant Staff, they Always remember the store regulars. I've been a Longtime Walgreens Customer Since It Was the easiest 24 Hour Drug Store in the area & I had lived on Wooster St for the last 15 years. Just recently moved back to a small town into the family home I grew up in and thankfully there was a Walgreens in the town so of course it was nice and easy for transferring my meds and I like to stay with what's familiar. Been going to the Guilford Walgreens for a little over 3 years now and it's great. Being a smaller store as I stated in the beginning they remember you and are very polite, having to go in monthly for my meds I've gotten to know most thr staff and they are all polite and go out of there way to help however they can so I must say it's a nice place if I need some quick stuff if me or a family member are coming down with a cold or a stomach bug and also now my goto pharmacy. Definitely a 4.5⭐ Small shop & Pharmacy, Happy to still have one in my home town. There's other Drug Store/Pharmacy's in the Area (Same Town) but I'd rather stick with what's familiar plus I've now got to know the employees and they know me so it seems like a nice fit. If your local definatly has been a good spot for me going on the past...

I have read reviews on this Walgreens location that were not positive at all and disregarded them as a one off until today. I completely understand why people post negative reviews in general… just letting off steam. This is not a “letting off steam” review. I had a prescription called in from my doctor at 10am this morning and called their automated phone system to check on the status. I was informed that it would be ready by 11:45am and called at 12noon to verify but was informed that they were working on it and to call back in an hour. Same scenario an hour later. Since they close for lunch at 1:30pm and reopened at 2pm I thought it would be easier to go there and check on the status. When I arrived at 2:05pm, an employee was walking out and when I politely asked if they were still opening at 2pm, she said they were closed for the day and that I should have come in earlier and that I should have read the closed sign! My prescription is not life threatening but I can’t help but think of others who are in desperate need. I ended up going to CVS who were very helpful, kind and professional. Walgreens is going to lose a lot of customers with the way it is...