Binny's Beverage Depot - Gurnee — Local services in Gurnee

The two stars are for the fair prices and helpful employees up to the rude lady that I had to deal with at the end. Manager maybe? Wannabe manager? I don’t know. I was helping my ill father purchase some alcohol for a big party, and I left my wallet in the car, my dad was paying anyway.

The cashier guy was nice, even joking with my five year old stepbrother about needing his ID. The rude lady swooped in when the cashier was ringing up the alcohol and said to my dad, “I need to see your ID.” She then said, “I need to see your ID too.” So I said “ok no problem I will go get it from the car.”

It was really not a big deal, I’m not lazy by any means. I was about to carry $1200 worth of liquor by myself for goodness sake since my dad could not. Anyhow, she proceeded with a sharp attitude, completely unnecessarily, annoyed, as if I was not already walking towards the door, “yeah I am gonna need to see it, you DO have to go to the car to get it.” The tone was like, “yeah what an inconvenience for you but I don’t care.” I don’t even know why the attitude came out especially when we were about to drop some big bucks and I was already heading out to get it because I 100% understand the law.

If she’s reading this, the correct way to address me would have been: “I’m sorry you have to run out to your car, I actually do need to see your ID, it’s the law,” and left it at that. I thought midwestern people were...

Me and a few friends went in last week Saturday in celebration of her 21st birthday not only were we not greeted or acknowledged we were followed around the store with no offer of help of course we don’t mind and grab the things we need 5/6 of us are all over the age of 21 and had our ID and we had 1 20 year old who didn’t touch a single item in the store once we got to the register all we had was a small jar of moonshine and a Monaco can, no hello straight up “I need ALL your ID’s” in a very rude tone, we gave our ID’s no issue then another woman comes and she grabs our ID’s as well as if we were lying or something then points out the 20 year old who also gave her ID cause what we have to hide? And said everyone needs to be 21 coming in here and takes everything and says she’s not selling it okay 1 why wasn’t that said at the door rather than following the group around 2 there’s literally pictures of children and reviews of people bringing children just a bunch of rude...

Boyfriend and I were just looking around the store trying to figure things out (being newly 21 and all) and we ended up wandering in the wine section where Joe warmly greeted us and asked how he can help us. He gave us some advice with wine and gave us tons of options, and wasn’t trying to push expensive brands on us. He also answered my boyfriend’s questions on Sangrias and gave us tons of recommendations too. He was witty, sweet, funny, and very knowledgeable and helpful! We decided to try Four Graces (recommended by Joe and even has a sign in the store that it’s a clerk’s pick) and we love it! Very good to know there’s staff that truly will be happy to teach you anything you’d like to know, and that can relate to not breaking the bank, but still give you good options!...