Simple Simon Market — Local services in Hackensack

I had the unfortunate experience of visiting this liquor store recently, and I must say it was nothing short of a disappointment from start to finish. I would give it zero stars if I could, but alas, one star is the lowest option available.

First and foremost, the customer service was abysmal. When I walked in, it felt like I was annoying the employee at the counter. He didn’t even greeted me or offer any assistance during my entire visit. It's as if he were doing me a favor by allowing me to shop there.

The selection of liquor was shockingly limited. I expected a liquor store to carry a wide range of options, but this place had fewer choices than a convenience store. It was as if they had not restocked their shelves in months. Many of the bottles on display were dusty and looked like they had been sitting there for ages. I was left wondering if they even bothered to update their inventory.

To make matters worse, the prices were exorbitant. I understand that alcohol can be marked up, but this store took it to a whole new level. I could find the same products at other liquor stores in the area for significantly less. It felt like he was trying to take advantage of his customers.

The overall cleanliness of the store left much to be desired. The floors were dirty, and the shelves were disorganized. It was clear that he didn't put any effort into maintaining a clean and inviting environment for his customers.

Lastly, the checkout process was frustrating. He was the only one cashier working, and he seemed completely disinterested in his job. He was extremely rude and biased to certain people. I had to wait in line for what felt like an eternity, only to be met with a rude comments and disregard.

In conclusion, I would strongly advise anyone considering visiting this liquor store to think twice. The terrible customer service, limited selection, high prices, lack of cleanliness, and terrible checkout process made it an establishment that I will never set foot in again. Save yourself the headache and go to a different liquor store that values its customers and provides a better...

never in my life have i ever complained about racist behavior towards costumers till I came here. The fairly chubby cashier, who works at night , happily rang up the people who were of the same ethnicity or similar to him. one of the customers in front of me presented his ID and the cashier said “nah dont even worry about it,” and rang him up. when my friend and I get to the front his whole demeanor changed. I presented my ID and my form of payment and he asked if thats all and I said yes. he then said my friend has to show ID too. mind you, im the one paying and im the one with the ID. he didnt ask the other groups of people who were buying alcohol if they all had ID who were ALSO in front of us. he refused to let me purchase because my friend, who wasnt buying anything ,didnt have their ID. Ive also been here on several occasions just accompanying someone else who was buying alcohol and was ALSO never asked to present my ID when I wasnt even the one purchasing. very embarrassing and a night ruined. please remove him from this place as its clear as day he sets his own rules for...

I agree with the reviews below that state that they had unfortunately experiences in this store. I had a couple of bad experiences during my visits. And to be honest I used to go to this store because it’s closer to me. But from now on I will go to any other store. The cashier is so rude and takes advantage of the power the has to sell, this is the second time that he makes problems and talks to the costumers which so much arrogance. This is not the way to run a store. And I heard so many complains from other people from this store cashier. Anyways, waste of time going there again like I said it’s not the first time I had this type of issues. I’ll rather...