I have been a patient of Dr. Cheeti for many years. She is thorough, caring, and always looking to rule out any possibilities before prescribing or making any changes to your treatment. That being said it is unfortunate that the business side of this practice, the office manager and their billing team chose to present me with a bill from 2016 upon my recent visit. This was the FIRST time I was told I had a balance on my account. I had been to the office for numerous visits between that date of service in 2016 and my visit on Friday February 8th 2019; yet not once was I told I had a balance due from 2016. I had been told I owed copay for my visits at the time of the visit but no one had ever discussed a balance nor given me a statement. Yet when I arrived on Friday February 8th 2019 the receptionist gave me a copy of a bill for a deductable due from a 2016 visit. I asked what this was for and why it's dated 2016 thinking it was a mistake and she replied "no they have been sending these out this week, you have to call the billing people". When I asked to speak to the Office Manager she came out challenging me and was very rude condenscending.; I am a patient thus a customer. She said they provided a service and I owed them the money. I said if that is the case then I will no longer be a patient here and left. I called and left a message with the billing company which is a 3rd party. They called me back later Friday evening and besides not being able to understand their speech or fragmented sentences , They were unable to tell me anything other than demand payment. No proof of sending out a statement or copy of the bill. Nothing other than they claim they sent out a statement and they don't call or communicate billing with the office. If I wanted detail about the visit they are billing me for I have to call the office. The person I spoke with, whose name was Albert refused to give me the name of the company he worked for. When I hung up I called the number back and got the name. All in all it's a shame because I was comfortable and had alot of respect for Dr. Cheeti and her manner of treatment and knowledge. The business office, Office manager and billing company,; Integrity Medical Systems (doesn't seem like Integrity is the correct name since you clearly fell short of it) lost Summit Medical a patient because of their greed and inability to recognise and take ownership of clearly a billing oversight on their end. There are many practices out there with skilled Doctors who value their patients and run an...
Read moreDr. Adam Goldfarb from Summit Avenue Medical has been my primary care physician for over 20 years and is an excellent knowledgeable professional doctor who truly takes the time to examine any issue your having. I highly recommend Dr. Goldfarb to anyone who is looking for the best healthcare doctor in this country. If you or anyone you know are not happy with your current doctor OR looking for a NEW Doctor, there is no need to look for anyone other then Dr. Adam Goldfarb. Dr. Goldfarb has helped me so much in the last 20 years and has always been there for his patients, he ALWAYS knows whats wrong with you and prescribes the correct prescription medication for your issue and ALWAYS gets it right the 1st time. I am so lucky, blessed and proud to have such a magnificent doctor in Dr. Adam Goldfarb. It's well worth the trip to Summit Avenue Medical in Hackensack NJ if you live in the tri-state area and also PA. The care is 2nd to NONE and the wonderful staff from Beautiful Rose and Everyone who works there is absolutely the best. Make an appointment now with Dr. Adam Goldfarb, it will be the best medical decision you ever make for yourself and your family. Our health is the most important thing in all our lives so why not choose THE BEST HEALTHCARE FOR YOU AND YOUR FAMILY AND FRIENDS.... THE BEST IS DR. ADAM GOLDFARB FROM SUMMIT AVENUE MEDICAL IN HACKENSACK NJ. Dr. Adam Goldfarb would be on the Mount Rushmore of the greatest doctors in...
Read moreMy family and I have been patients at Summit Avenue Medical for over 20 years. Dr. Kalpana Cheeti has been our primary care physician and we could not ask for a better doctor. Dr. Cheeti is thorough, knowledgeable, attentive, and compassionate, she truly has a heart of gold. She takes the time to listen and makes you feel heard and cared for; she truly advocates for her patients’ well-being. She played an instrumental role in saving my mom’s life, and for that, my family and I are forever grateful. We genuinely love Dr. Cheeti and have complete trust in her care, which is why we’ve recommended her to many friends and family. The staff at this office are always helpful and friendly, which makes every visit a positive experience. We absolutely love her and...
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