Not only are the chocolates and fruit gift bouquets beautiful and delicious, but the customer care I received from Susan was fantastic. There had been a mix up with the order of a fruit and chocolate bouquet my daughter sent me for birthday. (she lives in Texas and used a 3rd party company that then used Carella's to fulfill the order) Susan immediately and pleasantly rectified the situation. Not only that, she then personally delivered a little chocolate gift of her own the following day, as an apology for the mix up that had occurred. Carella's has been around for as long as I can remember. The quality of merchandise and the wonderful family that operates the company continues to make Carella's an exceptional...
Read moreThis past week I had to pleasure to work with Susan and her staff for an arrangement being sent over as a gift. There was miscommunication with a 3rd party vendor who helped with this particular package l, but Susan and her team went beyond above and beyond to make this experience seamless. I’d say they went to INFINITY and BEYOND to make sure this package was delivered fresh and in a timely manner. They offer delivery within a 15 mi. Radius of the shop but if that’s not an option, I’d advise you stop in and check the shop out. There’s a boatload of goodies and they do not disappoint. Will continue to do business...
Read moreI bought a gift for my chocolate-loving father, and he seems extremely pleased with the local delivery, presentation, and - most importantly - taste of the delicious chocolates and chocolate-covered items. I bought the Make-Your-Own-Box of chocolates and chocolate-covered items, which let me pick things that I thought he would really like. It seemed like a great value for what we got. I'd definitely order...
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