It's rare these days to discover a business -- any type of business -- that takes a vested, genuine interest in not only meeting, but exceeding, their customers' expectations on a regular basis. But, that's exactly what Wes, John, Tracy, Carolyn and Mary do at Printworx in Hamilton. Each and every time I've sent them a project -- whether it's far in advance or something that I need that day -- they have taken the time to communicate with me, clarify the job parameters and timelines and quote a project price that is fair and competitive. I am always treated like a human being first and a customer second at Printworx, and that both means, and is worth, quite a bit this day and age, when we seem to be losing the value of human interaction. The staff there always takes the time to ask how things are going with my business and how everyone is doing. Yes, at the end of the day we're just printing projects, but as every fan of the old show 'Cheers' knows, 'sometimes you wanna go where everybody knows your name, and they're always glad you came.' You're not going to find a nicer, more dedicated and professional staff than the class act at Printworx in Hamilton. Go. Build a relationship with them. Tell them about your business needs. You won't be sorry. I...
Read moreThe team over at Printworx is awesome! I needed a rush order done for Sunday for my Church and I called West and asked him if he could do it. He informed me that they were a little short handed on staff but if I got it to him by 9am on Friday he could have it printed for me.
Friday came and the print was done but for whatever reason I totally forgot I had an order I needed to pick up. I frantically emailed after closing hoping that someone would see my email and I could pick up my order in time for Sunday. Carolyn replied back and informed me that while the office is closed on Saturday she would no doubt be there Saturday at 8:30am to make sure I had my order by Sunday! I was so relieved and glad that I work with a print shop that is so accommodating and responsive to the needs of their customers.
West always does a great job on my orders and the Team goes out of their way to impress! Thank you Printworx for another...
Read moreI'm so glad I chose Printworx! I found Printworx online after the Copy & Print Center at the big name office supply store ruined two rounds of my wedding invitations. While I was nervous, the team at Printworx was top notch; the invitations they printed looked exactly how I imagined and I received so many compliments on the quality that I went back to Printworx for all of the other wedding projects that came up. I ended up working with Weston for placecards, custom vinyl stickers, and some last minute photo projects and he made everything quick & easy. He was eager to help, responsive to my emails, patient with my revisions, and the custom graphic design work he put together was stunning. Not only will I be back for future projects, but I'll be recommending Printworx to everyone I know for...
Read more