Newton Subway was the only open one near me ... I ACTUALLY called ALL the others before I called the Newton store ... I placed the order on the app and I purchased 2 foot longs because it was BOGO 50% off ... umm yeah that DIDN'T happen, I called the store and they said that they don't know how to correct the problem ... I ACTUALLY called ALL OF THE CUSTOMER SERVICE PHONE NUMBERS to get the same bot answer and with NO opportunity to speak with LIVE HUMAN ... I ACTUALLY WILL NEVER ORDER FROM HERE AGAIN ... TOTAL RIP OFF WHEN ORDERING THROUGH THAT APP ... ALSO it is TOO far from my home ... The only positive things I can say about this Subway is the young lady I spoke to on the phone when I told her that I tried several other locations not to get any answer or to hear the number is no longer in service I actually spoke to her several different times that day and she did try to help me with the app and then I went to pick up my order and I walked in to see Cody busting butt to make my order as this young man said he had just got done with a big delivery order he had to make which is why my pick up time of 5:35pm was behind which I had no problem with waiting it was very obvious that Cody was working alone and he was cool as a cucumber when another customer came in this young man acknowledged her presence and said he would be with her momentarily then he continued to do his work and I didn't really help the situation when I asked for 3 of the foot long cookies when I got there and was waiting for my order anyway I didn't realize that each one had to be baked individually ... I will say the sandwiches were great and yet those fresh baked foot long chocolate chip cookies were the bomb!!! ... I am saddened that we don't have a Subway near Hackettstown NJ it is the one fast food place I choose over the other...
Read moreAt 11 am this morning (10/19/22)I arrived to pick up 2 doordash orders that weren't even started. The store was busy and only one employee working but she sure made sure to handle every single person's order that walked in before me and after me making me wait for 20 plus minutes. After 20 minutes had passed I asked did you even start these orders and she said no because you were late which was not true I was actually 5 minutes early and the doordash app will show proof of that. That's not right to just continue orders one after the other and make doordash customers and their employees wait. I will never pick up any orders from here again. First and last time here,...
Read moreI stopped here out of necessity. Subways in general are terrible in my opinion, so this review is more a reflection of the chain itself than his particular location.
The quality of their cold cuts are poor, and they are ridiculously stingy on the cheese. I don't know if this is an effort to keep their costs or calorie count low. What they've succeeded at is keeping my satisfaction level low.
I find the general smell that emanates from Subway to be unappetizing. I just don't like being anywhere around them.
2 stars instead of 1 because I've never gotten food poising here. I suspect this...
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