O'Reilly Auto Parts — Local services in Harrison Township

I went into the Natrona Heights store today to have a couple truck brake rotors turned and was immediately confronted with a smart mouth employee with an attitude calling another store employee a jerk . The rotors had mild rust pits that shouldn't be a problem to remove . I hung around town for an hour . When I came back one of the rotors still had some pretty substantial pits that would wear the pads so I asked him if he could take a little more off and he immediately looked very angry and rushed off into the back with the rotor and told me to come with him . He was so angry he was banging everything onto the machine so hard that a large steel nut for the machines threads flew into the air and landed at my feet . I have never had a bad experience in this store with any of the other guys . This guy has a very short fuse and should be limited to just sweeping the...

Came in with a fuse (which upon google search the fuse crossed with a car audio fuse) and the guy leaned in the counter and asked me what it was for and I said a microwave and he immediately laughed and told me to try a hardware store without even attempting to look. I left. If that is the kind of service I am going to get when there are no other customers in the store then I will take my business to the hardware store. I worked at an auto parts store for over 5 years in the past and it is your job to try your best to help the customer find what they need not just laugh and assume it is not available because you are too lazy...

My battery light came on and I knew it was the alternator so I called and headed right over. My truck ended up dying in the parking lot. I got my part and did it right there. Andy was so friendly and helpful. He jumped my truck when it started to pour so I could put up my windows, he double checked the alternator for me to make sure that’s what it was and lent me some extra tools I didn’t have. This will be my go-to place in the future. Thanks for all...