Hank's Fine Furniture — Local services in Harrison

I can not express enough my gratitude to Hanks Fine Furniture and the staff. My life took a nose dive when after my lease was up, I ended up moving back to Springfield, Missouri… the apartment I wanted to move into at Crystal Flats was pushed up once again to October. I had no place to move to so, I’m staying with family in Nixa Mo. I bought a Gray Queen Size sofa sleeper and it’s paid off… I did not know and missed the email on my apartment… my storage unit here in Springfield is not climate controlled and the employee I talked to said they would babysit my couch until I can go back to get it. She completely understood my dilemma of my situation and that goes above and beyond what I expected. There is a an apartment shortage here in Springfield and I’ve had a very tough time finding an apartment. I also need a left hip replacement and will go to Wisconsin to have that done in August. I have literally cried at trying to find a place to live here… With everything that is going down in my life right now, how wonderful is it to know that Hanks will watch my couch with no problem until I can find a place to live here. What other furniture retailer does that? None that I know of.. Thank you to Hank and all of the employees who have my life easier. I can not recommend Hanks enough for their service to...

Bought a couch in February 2021. It has been broke the whole time I have had it. Everytime I call I get a run around of when and how they will fix it. The first excuses the person that handled repairs quit and deleted everyones work order. Then hey send us pictures and we will have someone come look. No one has ever came out and look at it. But when I call back oh we have "ordered" the part. Funny how they know what part it is when again no one has laid eyes on it from there other then pictures. This was in August still no part still have a broken couch. Called last month u was told they would just look into replacing that end of the couch. But this month I'm told no we won't do that you just have to wait God knows how long for this mysterious "part". So save your time and money and go somewhere that will stand behind what they say and not lie to you and sell you...

So they replaced my old table that was damaged. Not to mention they were pretty much blaming me for the damage on the first table. Well this is the pic of the 2nd table the replaced the first one with. Clearly there quality is bad. I called them as soon as i received this table and they told me i would get a call back Monday. Well Monday came around and NO PHONE CALL. I literally had to call them and check to see what was going on and they still had the nerve to say “we will order you a new one” i don’t understand why this wasn’t done as soon as they knew this was going on. This place just keeps getting worse and worse. I say this because the recent reviews and my...