Ruth's House Inc. — Local services in Haverhill

This USED to be one of our favorite thrift stores. This is a delayed review from my visit on March 4, 2024. We liked this store because clothing is all one price unless its in their "boutique section" or marked with a color barb.

We notice a few changes in the last year. The one I am writing on about today is the one that changed it for us. There is a sign at the register that states that all items can be subjected to price change at check out. First off this is odd to me especially since you have staff pricing it to go on the floor to begin with. That seems like a staffing issue and should not be reflected to the customer.

The 2nd was the staff person at the register that goes along with my first comment. We had only purchased a couple of men's shirts. Only ONE had a barb. The male gentlemen at the register felt the need to inspect EACH AND EVERY item CAREFULLY and up-close to see if any barbs where removed from the other items. Not just once but twice he checked them all.

I am sure that there are people who would remove them on purpose. However I think the sign and being treated like a thief was a bit too much for us.

We love what they do for the community and when we would come in we would put money in the small money frame on the counter to help their cause. We also love their book program to encourage kids to read. Its too bad to see these changes and poor customer service etiquette. For these reasons we will not be...

Visiting Ruth's House is so rewarding on many levels. You not only can purchase great finds at great prices but you also help Ruth’s House main cause which is serving clients in multiple ways, such as a children’s reading program, low-cost household goods, and job skills training. Ruth's House is an integral piece to the community. Shopping their is a win/win! Ruth's House is a wonderful resource when you want to donate your items which they will sell in their store which will help them reach more and more in the community. Great staff with big hearts. Clean and very well organized. If you are ever in the area please stop in, you won't be...

Ruth’s House is an amazing thrift store! The work they are doing to serve the community of Haverhill is truly a blessing.

The store staff and volunteers are super friendly, it’s a clean environment and the prices are reasonable! Unlike a lot of bigger chain thrift stores that keep hiking up the prices.

I can only speak volumes of positivity about my experiences with Ruth’s House and I will definitely be coming back as a...