Na Hoku - Hawaii's Finest Jewelers Since 1924 — Local services in Hawaii

Jewelry is beautiful…when it doesn’t fall apart…and don’t bother with the warranty because they’ll just tell you “oh it’s not covered in the warranty, but just buy another for $200” Spent over $200 on a necklace with a floating pendant, not even a month later the pendant became loose and fell off the chain. When I called, I was told to write an email, when I emailed they told me since I lost the pendant it wouldn’t be covered but don’t worry you can buy another one online. I was livid, I haven’t even had this for a month and the pendant became loose and fell off the chain while I was at the store. When I told them that, they told me to “keep looking for it and if I find it to let them know”. Excuse me? Horrible customer service. Paying hundreds of dollars and being told “please if you have any issues reach out to us” then being told “just buy another one” when they give you a...

Super cool spot if you’re at the hotel, this is the place to go to do something special that you’ll always remember. Come see. Ku’ulei, she is the best! A lot easier than the ones we eat...

The manager of the store, Miss Crystal personally helped me find a jewelry piece that really fit my style and was perfect for me,and was overall very kind and friendly! PHENOMENAL...