This store needs corporate attention. I was there one night about 20 minutes before closing. A staff member came up to me at the managers instruction aggressively ushering me towards checkout 10 minutes before close. I was trying to wrap up one item and she came back moments later insisting I needed to be checked out immediately. Tonight I called at 9 and verified they were still open because they seem to keep their own hours instead of the posted hours. She said they were. We needed Benadryl and I sent my husband. He got there before 9:30 and they were closed, when closing time is 10. He had to drive to Dothan. Lastly, the cashiers are always on their own while the manager hides in the back, only coming out for voids. The lines will be backed up terribly and they have to request help from her multiple times. This store is undependable to say the least. I have worked in customer service for 16 years and...
Read moreUnfriendly. This was not the first bad experience I have had here. Today, there was a line at the one cash register, it appeared that the other register was open as a lady was there so I moved over to it. The sales girl was rude and told me she didn't have her register open, I said your kidding, she responded "no I'm not kidding"go to register___sending me back to the first one where there was a line. She then went into an office leaving a line with only one register open. This was the day with severe weather.I was told she is the assistant manager. She needs to have customer service training . The other lady at the checkout was friendly. Fred's Manager is much friendlier , greets everyone and I enjoy...
Read moreDollar Store in Headland Alabama. Worst experience I've ever had. With a worker. All I needed was some help reading on box. I didn't have my glasses. He mother off with I KNOW NOTHONG ABOUT BLUE TOOTH SPEAKERS. in a hurry to go smoke. He could have offered to get me help. He could have let me explain what I needed. Instead of the rudeness that has driven me to drive 10 more miles just not to go back into the one that so convenient. Sad sad. Should payore attention to your employees and how they act with customers. I do BELIEVE that's the most...
Read more