Target — Local services in Helena

Extremely disappointed with my trip to my local target saw online that they had GoPro hero 10 on sale and they had some in stock drove 45 minutes to the store and as I pulled into the store. I checked again and it said they still had some in stock so went to the back and checked the area and couldn’t find any so I asked an employee to check the back for me and see if he could find it. He then looked on his scanner and saw that they had at least 1 in stock at this point now so he went back to get it then after about 10 minutes, he came out and told me that they didn’t have it and that you can’t trust the website because it’s never accurate… so complete waste of time for using the app.. and when I asked to speak to a manager he finally came over looking extremely unhappy to even talk to a customer.. I asked if he could double check again for me and he said that they were out without even a second of thought. I then asked him if he could honor the price for the next time they receive the item because I drove 45 minutes for something they said they had and ended up not having.. and all he said was no and can’t help you. The managers name was Robert I believe definitely wouldn’t recommend having him assist you in anyway. Definitely will be shopping other places instead of this target if I can choose to...

The restrooms were disgusting. Only 1 stall had any toilet paper out of 4!! That’s ridiculous… went and told the guy at guest services… Sean? Shawn? Seemed extremely disinterested and I’m sure the issue didn’t get resolved in a timely matter. The store was messy and had no order whatsoever. Hard to find anything. Employees seemed to be too busy on their phones or talking amongst themselves. Boxes and boxes everywhere. I was looking at some toys at the end of an aisle and an employee walked right in front of me to put something away and I was at a loss. No “excuse me” no “how are you this evening” “can I help you find anything” just completely disrespectful and rude!! I worked at this Target a few years ago and the state it was in and the attitude of the employees would’ve been UNACCEPTABLE! Must have new management or something because that store is becoming worse than Walmart. Just disappointing and sad. Despite our awful experience, our cashier was amazing. Cheerful, funny, positive. She was wonderful. Wish I had...

I went in to this location last week and was pretty impressed with the staff, they were all very friendly. Instead of having no-one at the technology station there was a younger kid with dark curly hair that was extremely helpful and outgoing, there were employees around every corner to help you, and everything seemed nice and tidy…until I came across Michelle. She was a lady with purple and black hair and was wearing a mask…and was easily the most unfriendly person I have ever met. I went to the guest service desk to pick up some higher priced headphones that were being held for me, and when I got there I wasn’t greeted by this lady, I was ignored. She just stood there staring at her feet. And when I finally got her attention, she just stared at me and acted like I was an inconvenience ☹️ Now, I understand she’s probably around 45 years old and still working at a target, but at least show some pride in your work. I later found out she is a manager. wow. Other than this lady, the Helena Target is a great...