Alles Brothers Furniture Co — Local services in Henderson

I went in today to purchase a box springs and was greeted by a young lady with a huge attitude. She appeared angry for having to get up and wait on me. After a brief discussion on the item I needed, I was then told that it couldn't be delivered. It would have been helpful had she explained the delivery policy. The lack of customer service she displayed was very disheartening. I grew up in and around Alles Brothers my entire childhood as my Grandfather was a delivery man until he retired. He took great pride in the job he did and the company he worked for. Unfortunately, that is not the manner in which I was treated today. Mr. Herman Alles would have never allowed an employee to act in...

Ordered 2 ottomans in June of 2020 in October 2020 2 ottomans were delivered that were no where close to what we ordered so we rejected the delivery. They somehow messed up the order but of course blamed it on the manufacturer. Was told they would get the correct ones on order ASAP. It’s now mid April 2021 and still no ottomans. I called a week ago and canceled the order and was told they would get a check in the mail the next day for a refund. It’s been a week and still no refund check. Would not recommend buying from here unless you want them to keep your money interest free for 10 months. Very disappointed especially since we had spent more than 5000 dollars there over the...

They are pretty pricey. I bought a large sectional style couch that broke in the first week. For 1200 dollars the craftsmanship was horrible. They came and picked it up for repairs and when they returned it they had done nothing to repair the broken slat and stretched spring under one of the cushions. I dealt with them on several occasions. I will never buy living room furniture from them again. Their wooden products seem nice and durable. I bought a large oak 3 drawer TV stand to support a 80 inch TV and it is top quality. I love it. They do sometimes carry very good quality...