Desert Willow Golf Course — Local services in Henderson

I cannot express how disappointed I am with Desert Willow staff. I don't know if you had a recent change in management or the Home Owners Association held a new election and put new people in charge or what, but I can tell you that there has been a noticeable decline in the experience over the past few months.

I have been a LONGTIME patron of this course but will not play there again. The past THREE visits her have been an absolute abysmal experience. Today was the final straw for me.

On a VERY slow afternoon, I was able to walk on and play as a single. It took me 40 minutes to play 7 holes, then 35 minutes to play the last two on the front 9 due to a back-up ahead of me. When I did make the turn, there were 3 groups still waiting to tee off. The ranger who came out after noticing the delay 15 minutes into the wait did nothing to speed people up, move people along, or correct the issues. After waiting for 34 minutes and adding an additional 2 groups behind me in que for the par 4 10th hole, I had had enough and called it a day. When I explained to the guy in the pop-up tent that I played 9 and why, he just said "yeah, I heard". I asked if he would refund me the difference from 18 to 9 and he laughed. Literally, laughed, saying that was against policy. I retorted that according to their policies posted on their website, players are to maintain a pace of 10 minutes per hole, and if they exceed that, players will be asked to skip holes to regain their position on the course. He said he had no control over that.

At a time when your pro shop is closed and operating from a pop-up tent, your restaurant/bar remains closed since JUNE, and the BEST THING about the course is the cart girl, you do not deserve to have my money.

If players are looking for a similar cost and skill level courses, I recommend Eagle Crest or Durango Hills Golf Clubs, in Summerlin, or Chimera Golf Club,...

AVOID THIS GOLF COURSE

My group and I went with this course because of the positive reviews of the relaxed atmosphere and because it was cheap. Being beginners we did not want an uptight course with impatient employees. But unfortunately, that’s what we got. Being beginners, we went into our tee time knowing that we had to be vigilant and cautious so we did not hinder any other groups. The host at the first tee box started rushing us by stating that there was a large group starting behind us (which turned out to be false) and to play the best ball. That is how we played until we caught up with the group ahead of us. Before teeing off on the 3rd hole; we were approached by David Enyeaet (director of golf at this course) (He was a part of the foursome playing behind us). He started the engagement with a degrading tone. He explained their cart operating rules that were never expressed to us. We sat there and respectfully listened and apologized. We left the third hole curious about why he felt the need to record the conversation. That leads us to believe that he was trying to instigate something more. For what??? Your guess is as good as mine! After fixing our first issue with the carts, he felt the need to start again on the 16th hole. Asking us if we needed more balls because it was taking us forever to locate ours. In reality, we were waiting for the people in front of us. We just bit our tongues and continued to play. Afterward, I ran into him in the parking lot and called him out on his rudeness. His only reply was “Get better at golf!”. That did not make any sense considering we were at the golf course….. trying to get better… You honestly gotta feel bad for the guy! If the PGA chewed me up and spit me out like him then I too would try and ruin the game for...

I was informed that there was a company outing with 75 players upon checking in and rhat it would be slow. I asked him if there was something that could be done about it since I would not have made the booking if I knew about the event. He said that's what happens when you book thru Golfnow. Since it was probably scatter play, , we couldn't go out earlier. He said (Vic) that there was nothing he could do and just be patient. These outings are for a good time, but holding up play to take pictures and take shots was too much. On the 8th hold, I called into the office to explain what was going on, Vic again stated he was just an employee and could not give me a raincheck. He stated if I had asked him before play he would have given us one, but he said we didn't ask. Which was a lie. Now he says his boss is gone and he can't do anything about it or give us a 9 hole raincheck. He started to raise his voice when I told him he said he couldn't do anything about it and we should have ask for the rain check. I told him again, you said you couldn't do anything about and stop raising your voice. He promptly hung up on me. This is terrible what has happened and I don't know if I want to play at this course again. I will notify Golfnow of what happened so this doesn't happen to...