Union Square Computers — Local services in Hickory

I recently had the pleasure of having Ed at Union Square Computers to repair 2 desktops, and I couldn't be more impressed with the level of service I received. Throughout the process, Ed demonstrated professionalism, expertise, and a genuine commitment to customer satisfaction. He not only fixed the issues promptly but also took the time to explain the problem in a way that I could understand. The transparent communication and fair pricing were particularly refreshing, ensuring that I felt both informed and confident throughout the entire process. Ed exhibited a genuine passion for his work, and it was evident that customer satisfaction was a top priority. The repaired computers are now running better than ever, and I am grateful for the outstanding service. I wholeheartedly recommend Union Square Computers to anyone in need of reliable and efficient computer...

Great service at a great price!

I had previously seek service from another business who only said my computer was not worth fixing and offered me to purchase one of their computers that seemed like it was a reasonable price only for it to break down a year later. So I ended up with two dead computers.

I wasn't sure what to expect from Union Square Computers. So I had my 2nd computer serviced and they were willing to go through fixing my computer. They kept me updated through text about what was wrong with my computer and what the progress was on fixing it. I was surprised at the end how good the cost was so I took my 1st computer in to get fixed too. The frame on the front part of my computer was loose and they were willing to secure it for free.

Needless to say if I ever need to get my computer electronics fixed again Union Square Computers is where I...

My computer screen on my laptop went black and seemed frozen for good. I was worried I had lost all my work and personal pictures for good. I searched and found Union Square Computers and Ed Cooper. He was so kind to be willing to check it out immediately. He told us up front what things could be wrong and said he would text us when he discovered the problem. We were hoping for a simple problem but didn't know. We got a text in just 45 minutes. He discovered it had gone into a coma and wrote and said "good news" it was just a coma and he woke it back up. He was kind, quick, and so knowledgeable and even gave us wisdom to keep it from entering another coma. I definitely recommend Union Square Computers and will use him again with any other computer...