Highland Communication Services — Local services in Highland

I quite often have problems with the TV. They used to have good cable but they had us switch to the Amazon stick. I'm sure this stick works for many but not mine. When I call they tell me that I should know the drill. Unplug the stick then plug it back in and it should work. If it doesn't just call again tomorrow. Of course when I plug and unplug it several time it is comfort to call again the next day and be told to try unplugging it again. Boy now that is customer service!! PS sometimes this goes on for day. One time they did give everyone $3.50 back after TV was out for 2 days. Good day today I got TV after only...

I've used HC for over 4 years. They're good and kind people. I enjoy our service. As an owner of a company, I never have to call and get involved. Things just work the way they're supposed to. Of my seven clinics, this is the only clinic that doesn't use (competitor). And this is the only clinic that I can pick up the phone, talk to a person within 30 seconds (Terry!) and get the help I need. It's also the only clinic that we have really remarkable reliability uptime. We rarely...

When it works it is great. But my computer does seem to lose internet connection at random times. I will be working and it will just stop. My computer is less than 3 months old. My apartment is pre-wired with data jacks in each room. The jacks have to be terminated by the service provider. I had to move my computer room. It cost me $68 to move modem/router into the next room. $68 to terminate a jack.. to strip a wire and terminate the jack. He was here less...