NDP Appliances — Local services in Highland

We've had nothing but trouble with the fridge we bought from here so far. They made us wait three days to have a guy come over to 'fix' the 'new' one we bought. They Fixed it. Twice. Only to finally have to get another one (lesser quality of course) instead because they😵💥DON'T REFUND!!💥😵 GRANTED, they've been friendly trying to resolve this mess, but they fall way short of being fair. We lost food while we waited, time off work to be home (when they could show up, IF they call you back). They got our old , yet like new fridge to resell, and had the threshold of our back door destroyed, (accidently mind you..).but honestly I'm REALLY disappointed how they do business. ☹️They didn't even offer anything for our troubles and our losses. ($50 off or something like that because it's a CHEAPER fridge). They never told us they dont do refunds. We wouldn't have done business knowing that. Oh and remember they kept our old fridge, so it'll be on sale soon for sure. That alone should have gotten us a better deal TOWARDS another one we liked from there (priced WAY too high though) but nope nada. .. they could have gotten more business from us if theyd treated us better. The delivery folks are nice. So there's that.. oh and you pay them separately btw.

💥SUMMARY 💥 The products are clean, some look new, (like the one we paid for but didn't get because it broke two days after buying it) but looks aren't everything. Trust me. Our old one is in prime condition, DOESN'T WORK, BUT well worth a better deal than what we got. It'll be sold soon. I have no problem making sure this one works, I'm free every single day, anytime, weekends, holidays, I feel screwed. Go elsewhere folks. Save the hassle. Not worth it in the long run. They seemed so...

A year ago I bought a refrigerator from them because they recommended their business to us, worst mistake I've ever made!! The first fridge I bought from them smelled terrible, I called them to let them know and they sent someone to check it out... fine they changed the fridge and gave me another one that didn't work either!!! I called them to let them know that my fridge was not getting cold (BECAUSE ON MY INVOICE IT SAID ONE YEAR PARTS AND LABOR) they sent a man to check it out, they said it was not working and they would have to give me another one.. oh but once the owner knew my warranty was about to expire he didn't want to do it anymore.. and was offering me this dumb deals telling me I had to pay the difference on a $170 refrigerator he had.. that was impossible I paid $200 originally for my refrigerator.. after that he said he would come fix it since I didn't want to get another one.. OH WELL THEY NEVER CAME!! By seeing the bad condition of the shop I should've known. Totally not recommend it!!! I would give it no...

UNPROFESSIONAL, INCONSIDERATE SERVICE. I would not recommend doing business with them. An apt was set at 9-10am to have a stove dropped off, they never show at the appointed time. No calls from them to announce they were running late, NOTHING. We called at 11:35am to verify if they were still coming, They wanted to reschedule for the following day, we inform them that would not be possible and the fact that we've been waiting since 9am. No apologizes, just excuses. Promising to deliver the stove by 4pm, their words, " we'll guarantee arrive time by 4pm" Not true to their word, arrived by 5:45. Worst off and an older man and a young guy came to drop off the stove in what looked like a personal beat up little truck. Complaining all the while due to the amount of stairs they had to climb to get it into the house. ( the home was located in the San Bernardino mountains area. ) It's our hope that stove works in...