Sapphire Valley Resort - Recreation Center — Local services in Highlands

I don’t like to post bad reviews based on a single aspect of an experience. So, my feedback on the rude staff isn’t the only thing that tanked this review.

The staff was rude. Our family aren’t “members” in the sense that we have never used our timeshare for this resort before and so weren’t aware of the requirements. It was a small thing- I didn’t write my name on the card. Which is why I was so confused by the rudeness for such a small matter. Certainly didn’t feel welcome. Facility is old, some parts renovated. Pool was stained and dirty.

Just- keep your expectations low and you...

This review is specific to the Tennis Center. Their method of operation makes it almost impossible for visitors to play, unless you arrive with your own opponents. They have round robbin play, but the sign up procedures make it almost impossible for single players to participate. Long term residents have round robbin slots cornered, visitors cannot crack the routine. They are comfortable with what they have and have no interest in accommodating visitors. Don't come to SVR expecting to play tennus unless you bring your own crowd. The rest of the...

Stayed at diamond part of the resort. Part of the condos were being remodeled. Which needs to happen. Everything is nice but feels like it hadnt been updated since early 2000s. The balconies and entrances all need to have maintenance or should be replaced. The insides are nice but nothing special. It did have some nice views from some of the condos. The pool, jacuzzi, gym and other amenities are shared with 2 or 3 other resorts. Again nothing special. But it is about 2 Miles from...