Bill's Sewing Machine Company — Local services in Hildebran

Took my machine in for repair at the end of February. They called in mid-August it was finally ready. Waited months for a Board that was on backorder. I drive 1.5 hrs and get the machine and paid for the repair & maintenance on the machine. Get home and find it’s not working. Drive it all the back… the tech (who is very nice) was unable to repair and suggested we send it to Janome for repair. Finally back and pick it up now in September… it is finally working, however, I had to pay for Janome to repair (after I had already paid Bill’s for maintenance) plus shipping both ways. I’m shocked that I have paid twice for maintenance, no it wasn’t their fault the board they got was bad, but it wasn’t my...

We brought in my wife's Janome HD-5000 sewing machine in for service because it was running sluggish and practically bound up. About a week later we picked up the machine and it was running better than when we first got it! It runs smooth and quiet. The price was reasonable and worth it. When you go into Bill's, they also have a wide range of fabric as well. All well organized and with friendly, knowledgeable and helpful staff to assist you. We highly recommend Bill's for all your machine servicing and accessory needs. And definitely check out the...

Not only did they repair my machine, they have a wide selection of fabric, notions, and thread. It's obvious that it started as a machine repair shop and has evolved into both a machine (commercial and domestic) repair and fabric shop.

2020 Had to take my sewing machine back in because I messed up the timing. It now sews better than before. I'm beyond thrilled. It's worth every mile, minutes, and pennies spent to know my machine is going to back to me working like a brand...