Gorgeous Nail & Spa — Local services in Hillsboro

I was asked if I could go in about an hour before my appointment time and I said I couldn’t, but I could be there 15 minutes before my appointment. I showed up early and it took about 20 minutes for Zina to see me. Not sure why they asked me to go in early if I was still seen 5 minutes past my original appointment time. She uses regular masking tape to keep your lashes down, which I thought was strange, but didn’t mind since masking tape is thinner than the things typically used by lash techs to hold your lashes down. She applied the first lash and it burned extremely bad. I understand occasionally you might get a burning sensation, but starting off with that sensation right off the bat worried me. They don’t have the hand fans to blow air, so Zina gave me a fan that weighed a couple pounds to hold. During that time, she answered the phone and didn’t wash her hands before touching my eyes again. The majority of the time my eyes were burning. I’ve been lashed quite a few times before and have seen 6 other lash techs aside Zina and no one made my eyes burn this much. She also used a technique that no one had ever used before. It consisted of her pressing on my closed eyelid, which made my lash line turn up. I let her know it was uncomfortable because my eyeball was getting pressed on constantly but she said she wasn’t pressing hard. Despite not pressing hard, having your eyeball pressed on for an hour is not comfortable. Usually lash techs isolate lashes and gently apply a fan, not press on your lids turn your lash line up. Getting lashed with other techs is usually so relaxing that I could fall asleep. Not once were my lashes brushed out and Zina told me not to wash or brush my lashes for maximum retention. I started losing lashes on the 3rd day and it was a clump that fell out, so I had a gap. After a week I had two noticeable gaps with no lashes on each eye. The lashes were itchy are itchy at times and as I kept losing lashes and seeing how the fans were applied I could see why. They were not attached on top of my lash, but randomly glued in whatever way she could get them. I found multiple clumps of lashes (both natural and fans) that were glued together. I left on vacation a day after getting lashed and was gone for a week, so I couldn’t go back to get them fixed. On the 10th day, half of the area around my eye was extremely tender. The lashes did not look bad, I’ll give her that, but it’s not worth trying to save a few dollars and go through this experience. She was very nice, but should take another...

This is my fifth visit. While the results are always good they often fudge the truth on wait time. I call every time and am always told there is no wait. I usually sit in a chair for at least 15 minutes before being served. This time they have continued to seat people who came in after me and I am still sitting here with pruny feet. I am going to dry my feet and put my shoes back on. I have an infant in her car seat which is why I called about the wait. I won’t come again... REVISION : when I got up to leave a girl came right up to start working on me. This was 25 minutes after I sat down. I told her I couldn’t wait any longer as my infant would need to breast feed within the hour. She went and got another person and another person. I was told “the people who got served before you had appointments” a couple times. To which I replied “I called less than a minute before I came in the door and was told there was no wait at all. They could serve me immediately.” One of the women said I should have told them that.... but I don’t think I should have to mention the fact that I had just called and was told there wasn’t a wait. When I arrived they sat me immediately and said someone who be right there. With a six month old infant, having to pack up all the way while three women hovered over me trying to convince me to stay it was humiliating. Instead they could have apologized and booked an appointment for a different time and offered to upgrade my pedicure later. I cried in the car after leaving because they drew so much attention to my leaving it was...

This place used to be great, but now the service is just horrible. I went in for a pedicure a few months ago and the woman doing my nails was incredibly rude and when I told her my French tips were too thick she got irritated and snapped at me. Another girl did my manicure that day, and she was wonderul. I went in again today and the same woman who did my feet did my nails as well. She again wasn't very friendly pleasant, and when I asked her to make a smaller flower (one that didn't take up 75% of my already wide and large nails) she got upset and acted like it would be impossible. Then she finally just did them and I honestly feel a 10 year old would have done a better job. Clearly was just rushing through it. Then she got angry when I asked her to run my cardad again so I could tip her, as I didn't realize I had as much cash as I thought, and she got mad at that too! When I got out to my car and really inspected my nails, as I mostly just wanted to get out by the end of it, I found my nails weren't even, the shellac had hair stuck in it on some nails, and she'd not cleaned up a large portion of top coat before curing it and my nail was sealed to the skin on my fingertip. I will never be going back here again for anything unless it's a refund for some seriously jacked up nails. I can't believe someone would be so rude as to get angry over having to swipe a card again so the can get a tip they have to know they didn't...