Affinity Federal Credit Union — Local services in Hillsborough Township

I had a Business and a personal account with this bank. During the height of COVID, all of my contracted facilities closed and my business account went in the negative as most businesses did. I was lucky enough to scrape some money to get it back to positive. I learned later on that Affinity rated my account "Abuse of Account" status meaning I could not open elsewhere. Thank god for some friends in the banking industry that notified me of this specific time that was on my record, I was able to open my business account elsewhere after i explained my situation during COVID. I will definitely report this to DOBI. This should not be on my record during the time of the Pandemic.

Affinity also put my company in the waiting list for the PPP loan. really? having a business account there and they facilitated other businesses that did not have an account there. Credit unions are also easy to get a loan with compared to other banks however , the years Ive had my account at Affinity I was NEVER approved or was never approached by any of the representatives to offer their loan services. You would be lucky if they even acknowledge you when you enter in the bank which i always did because their mobile deposit NEVER worked. I used their mobile deposit a handful of times which was suppose to be convenient however 9 out of 10 times i was prompted to personally deposit it because the camera feature or template they use did not accurately capture the images of the check. Very frustrating and not convenient at all. I once needed to get a replacement debit card for my business , i was told the drive thru was open however I had to drive to Flemington or Piscataway because Hillsborough did not have a drive thru. Not convenient at all. Please save yourself the aggravation,, if you are a minority business owner like myself, go elsewhere and open an account elsewhere Business or personal to get better overall service. Stay away...

I paid their fee to become a member for an auto loan, their interest rates were 12%, I went with BOA at 6% and I loath BOA.

I tried several times to get though to this place on the phone. I finally gave up after I was shifted from person to person 4 times, I'm pretty sure I can reach the president in fewer transfers! How many times do I have to explain what I need from this place? It was clear that this is not where I want my money.

My recent attempts were to speak with someone about opening a non-profit business account with my first donation! Nothing but run around, how big can this place possibly be? So, needless to say, I have taken that money and my business to TD Bank right around the corner. I thought this place would have had better service, I was certainly wrong about that. Lower your expectations and you'll love this place. But that's not what...

Avoid this Bank they use predatory behavior rip you off with fees do not get an account with them do not open up a car loan they’re overdraft fees and how they work is disgusting not giving any time to fix your account they prey on the poor and take advantage of you if you open up a car loan with them they will not say anything to you in months down the road they will add a $2000 insurance onto your car payment and raise your car payments this is disgusting and predatory behavior there are much better banks to go to like PNC or chase who treat their customers with respect and dignity and give them time to fix their accounts giving someone no time to fix a negative account is terrible and it’s predatory behavior on the poor stay far away from this bank there is no benefit it will only hurt you and put...