I live across the country so I ordered products online, I found some Beautiful Vesuvianite that were translucent green with purple stripes that were tumble polished, for sale. They were nice sized, about 3 pieces would be the size of a golf ball or bigger if combined into one. And it was a decent size lot, probably would have gotten about 5 to 6 pieces of golf ball sized worth l. Which woulda been 18 or alottle more pieces total, I even made a double order so that X2 . The company emailed me to let me know they'd be shipping my items soon so I asked if the pictures on there website were accurate and asked for them to send pieces that look like the pictures or atleast close to it because that's what I needed and it was what was advertised. They emailed me back saying they don't have ANY of the purple striped pieces like shown in there pictures, i find that hard to believe because they have 100s of LBS that are able to be purchased on there listing on there website. Response was immediate so they either know already that there product doesn't contain any purple or they just didn't wanna look go look, the website listing says you can requests this like I did , basically a custom order of the colors and sizes are allowed. But regardless i gave them the benefit of the doubt and could still use translucent beautiful color green they showed me it was a perfect blended mix like when you mix two types paint and the entire thing turns the same exact color, It was amix of Forest Green and Olive Green pieces that were clear from inclusions, it was gorgeous, no inclusions, gem grade etc. So I toldm I still wanted it if the green was as shown and apparently it's not because i was emailed back again this time they said/showed there product in pictures again and it was not the same as the pictures befor, these were all opaque and is not free of inclusions and that it has cracks all the way around each piece that looks like a bunch of cobblestones that are polished n made into one large piece, they have terrible patchy areas of yellow green color with occasional white color with different inconsistent ugly colors and cracks that are flat, there tight cracks, no water can go in them but the point is that they are falsely advertising with the listing pictures. The grade shown first was gem quality. The real stones are just industrial use or display if you think its cool looking. Paid WAY to much for these as there literally worth a couple to a few cents per gram/ piece instead of being $85 per carat, like what the listing showed it would be worth if it was as pictured and described. Then instead of asking me if I still wanted them, which i would have gotten if discounted them, they just canceled my order without permission i assume i made them angry by just asking questions and that's why. They know there product is poor quality and the pics are different, this stuff if real isn't cheap either. Customer service basically a owner or manager etc did not put forth any effort at all to help and just bailed on my order from laziness, the listing is up still so i wonder how many people don't realize its only worth a few cents in that condition and were ripped.off. Highly disappointed in...
Read moreSunnyside Gifts is THE BEST!!! I ordered two soaps as a gift for my friend's birthday. When I received them I received the wrong soaps. I was very pleased to see a thoughtful handwritten note on the invoice and promptly sent an email to Shannon explaining the error. I did not have expectations of hearing back quickly as I received these and sent the email on a Saturday. Much to my surprise I received a response within 15 minutes. Shannon apologized profusely for the error and immediately corrected it explaining she would send out new soaps. Shannon said she would have them at the post office first thing Monday morning to get them out immediately. Sunnyside Gifts did not disappoint! I received the replacement soaps today, Wednesday along with a $5 gift card for my next purchase. She also told me to keep the soaps that were sent in error. I have never experienced such amazing customer service in my life! Being that this is a busy holiday season I understand errors and appreciate so much the lengths that they went to to fix it. I highly recommend Sunnyside Gifts for any purchase and I will absolutely be shopping with them...
Read moreholy cow. these people feel like family. i ordered from Florida and got my shipment ahead of time and in amazing condition. they put it in multiple boxes with tons of packing. i ordered a funko pop of prison mike from the office and its usually an expensive pop. they sold it for literally market value and they clearly enjoy what they do and not for money. i dont care if future pops that i want are more here, i feel valued and am willing to pay for it. although, all of their prices from what ive seen are amazing.
i've stared the website on google and am really looking forward to future business. the owner, dave, was talkative and happy and i got a personalized letter from them saying thank you.
well let me thank you again for the...
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