First of all, her website says she’s open on Saturday’s from 10am - 1pm. My daughter called this business because this place was referred to her by Bounce House Hawaii. We needed shave ice syrup for the shave ice machine because Bounce House Hawaii didn’t provide that because of COVID. They mentioned that hers was good. When my daughter called, the lady who answered had an attitude. She asked my daughter what she wanted and when my daughter asked her about the syrup, she said she was closed and that she can go buy syrup at Don Quiote. I don’t like people like that and I don’t recommend her business. I’m all about customer service and I don’t care if she’s having a bad day. She shouldn’t have answered the phone. She should’ve left a voicemail saying that she’s sorry for the inconvenience, but we are closed today. It would’ve been fine...
Read moreUpon arrival in Honolulu, we headed for some shave ice. However, even though the name has shave ice in the title, they no longer sell it there. The lady was really nice and helped us find another one close by, and she even gave our kids a bag of caramel corn. So any other Google users looking for some good shave ice, save yourself a trip and head over to...
Read moreThe Saleman was so helpful. He had asked us about how many people we're expecting. We said it's hard to tell. Until that day. So we ordered about 150. Just to make sure. We got bowls, and spoons, syrup ready made, and the pour bottle. And red, yellow and blue syrup. It was so hot that day. I...
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