I called the day before asking the woman on the phone "as a new person who wants to begin fishing for food. Specific shoreline fishing would there be sales people available to walk me through.?" She said yes and was very helpful. Then I came to the store today and repeated my request. The manager or owner not sure laughed at me and said maybe someone could help but good luck. I was shocked and disappointed and walked out of the store. If your new to fishing this is not the place to go. Take your...
Read moreFor a complete trap they wanted to charge me $239. However they inform me that I need ti buy the clips and pins for it to hold together separately. That is not "complete"
Then as I was being assisted by the CS rep a manager just interrupted to insert something unrelated to me. I asked why he couldn't let the girl finish helping me first but he said his stuff was more important.
Rude, overpriced, overrated. Go to the little shop in kaimuki instead. Or go nanco in kaneohe. Same product, better...
Read moreThis review is also for their sister store on the secon floor, Liferaft Marine Safety Equipment. Both stores while having a decent selection are expensive and come with a little attitude. Neither store offered what I would call "friendly local service" Definitely seems more like a mainland company. If you are looking for great local service, I would checkout Hanapa'a Fishing Supply, those guys...
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